BSOD w/bare bones install of W7 Ultimate

Hi all, I hope this is the right place to post this. I have been dealing with BSOD's on my newly built machine since I built it. Right now, i am working on a clean install of W7 Ultimate. All updates done and the ONLY software I have installed so far is Microsoft Security Essentials. I am getting BSOD on ntoskrnl.exe. I did install then uninstall Avast. I am at my end with ideas. I can supply a hardware list if anyone needs it. Here is the latest dump file from BlueScreenView:

Dump File : 092311-14773-01.dmp
Crash Time : 9/23/2011 12:15:22 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff800`028c7cf5
Parameter 3 : fffff880`064326b0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16841 (win7_gdr.110622-1503)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092311-14773-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,304
29 answers Last reply
More about bsod bare bones install ultimate
  1. Check your memory voltage in bios. If it's not set to what it says on the sticker on the memory, that's your problem.
  2. I did that months ago. I set it to 1066 which is what I have. I might go back down since I can't DO ANYTHING ON THIS MACHINE. I just got two BSOD's at windows startup. One was Bad pool header 0x00000019 and the second was Attempted execute of noexecute memory 0x000000fc.
    Thanks for taking the time to relpy.
  3. Have you run memtest86 on your system at all or any other software to test out different parts of the system? Could you list the parts of the system? What have you already tried?
  4. Yes, I have run memtest86 with 0 errors.
    Here are my parts
    MOBO: Gigabyte MA78LM-S2H
    PSU: Antec Basiq 550W 80Plus Certified
    CPU: AMD Phenom 9850 Quad core 2.51GHz
    Ram: OCZ2P10664GK 4GB (OCZ Platinum 2x2GB)
    Video Card: ATI Radeon HD 4800 (512mb)
    HDD: 1 WD Caviar Black (os installed), 1 WD Caviar Blue, 1 WD OEM
    Cooling: Aluminum Heatsink with Copper heat pipes on CPU, two case fans (1x5" and 1x4")
    Case: Apevia X-QBOII

    I have tried:
    2 CPU's
    multiple HDD's
    this is my second PSU
    2 MOBO's. First did the same things but is now in my sons machine and not crashing
    Reinstalled Windows 7 countless times.
    adjusted ram settings manually.
    My questions are....could the CASE cause this? What about old DVDR drives?
  5. Oh yeah, the video card is a recent addition. Crashes happened before that as well. Vid drivers are up to date.
  6. Try different RAM, as a tech I have never been able to get OCZ 1066MHz memory running properly. OCZ ram in general is fairly unstable.
  7. Wow, u are the only one to ever tell me that. I have been in all kinds of forums and that is the first time I have heard that. I just ordered a 2Gig stick from Newegg (cheap since it is a test piece: http://www.newegg.com/Product/Product.aspx?Item=N82E16820159020). If it works, i will use it in a different machine. If it is the smoking gun, what ram do you recommend?
  8. What do you think about the old IDE disk drives?
  9. glok23 said:
    I did that months ago. I set it to 1066 which is what I have. I might go back down since I can't DO ANYTHING ON THIS MACHINE. I just got two BSOD's at windows startup. One was Bad pool header 0x00000019 and the second was Attempted execute of noexecute memory 0x000000fc.
    Thanks for taking the time to relpy.



    I SAID VOLTAGE, NOT MHZ. PAY ATTENTION PLEASE.

    If you have 2.0v memory and your motherboard has it defaulted to 1.8v, that would cause all the problems you listed.
  10. OK
    I will go in and check it now
  11. glok23 said:
    OK
    I will go in and check it now


    Also, check that you have the latest Catalyst chipset drivers installed and I'd disable any overclocks until the systems is stable.
  12. Ram Voltage is between 2.1-2.2v according to Manufacturer. I have it set at 2.100v. My board will not allow me to adjust the timing. I assume they are right.
  13. Yes, I updated the catalyst after the os install the other day. I have the latest (july 2011). I don't have any overclocks, just upped the ram to 1066 because it defaulted to a lower setting when I installed it.
  14. glok23 said:
    Yes, I updated the catalyst after the os install the other day. I have the latest (july 2011). I don't have any overclocks, just upped the ram to 1066 because it defaulted to a lower setting when I installed it.


    Did you try running the RAM at the lower setting that it defaulted to ...to see if that affected the BSODs?
  15. I upped it because I WAS getting BSOD's. I have done a lot of upgrades/swaps since then so maybe I will try it. I have gotten BSOD's ever since I built this system. I never tried different ram b/c memtest always returned a good test result. Thanks for taking time out to assist, everyone.
  16. glok23 said:
    I upped it because I WAS getting BSOD's. I have done a lot of upgrades/swaps since then so maybe I will try it. I have gotten BSOD's ever since I built this system. I never tried different ram b/c memtest always returned a good test result. Thanks for taking time out to assist, everyone.


    Okay. I had strange BSODs when I built my mother's Phenom II 965-based system. It may be that the Catalyst drivers are causing an issue...it may have nothing to do with your RAM.
  17. well, i can uninstall then re install the drivers. When I upgraded the driver, i didn't delete the old one first. I know that can cause issues sometimes. The BSOD's are just so random...i can go for days at a time or I could crash at startup multiple times. I have ATI graphics on my board as well. I was getting crashes before I put the new board in. How did you resolve your mothers catalyst crashes?
  18. glok23 said:
    well, i can uninstall then re install the drivers. When I upgraded the driver, i didn't delete the old one first. I know that can cause issues sometimes. The BSOD's are just so random...i can go for days at a time or I could crash at startup multiple times. I have ATI graphics on my board as well. I was getting crashes before I put the new board in. How did you resolve your mothers catalyst crashes?


    Well, in her case it proved to be the RAM. I replaced it and she's been fine.
  19. BSOD's are almost always memory related and 50% of the time it's because it's undervolted by the motherboards defaults. (DDR2)

    OCZ makes terrible ram, and if it doesn't run right at 2.1v I would return it.

    Are you still having trouble after raising the voltage to 2.1v? Are you sure the bios saved your settings?
  20. Yes, I have always had the ram running at 2.1v, since the first bsod's when I built the machine. BSOD's have never stopped. I have a new stick on the way from Newegg. Nothing fancy, just a 2GB DDR2 stick. If the prob goes away, I will buy some better stuff. What brand do you have success with?
  21. Put new 2G ram stick in today. we will see how that pans out. First off.....new ram is slow :( . I keep telling myself its only for testing.
  22. Just blue screened with the new ram.
    I asked this before but have any of you seen this issue be a result of the case, Microsoft mouse or Microsoft keyboard? It is the only thing I haven't replaced.
  23. I uploaded the .dmp files and a system health report it you all could take a look please.
    http://www.megaupload.com/?d=P1AHTL55

    pw: helpme
  24. PC wont even post now. i can't get on it.
  25. Response from Gigabyte:
    Dear customer,

    Please using the attached driver and follow procedure below:
    1) Extract driver to a folder on USB flash drive. Make sure SATA hard drive connect to SATA port 0, SATA DVD drive connect to SATA port 3 ( refer to mother board manual page 7 diagram to locate SATA ports ).
    2) Reset bios to load fail-safe defaults and load optimized defaults, change on chip SATA type to AHCI mode under integrated peripherals in bios, change first boot device from floppy to CDrom, insert Win7 64bit installation disk, save setup exit.
    3) System will restart, when message show boot from CD/DVD press any key, at this point press enter key, Win7 setup screen will show.
    4) When reach the point Win7 ask for install drive, browse to the folder on USB flash drive which has the extracted SATA driver install it, Win7 will recognize SATA drive and continue to complete installation.

    Best regards,

    Gigabyte technical support team.
  26. Did that work?
  27. can't try it, bios won't post now. all my fans spin up, including vid card. no signal to monitor. I am waiting for Gigabytes response now. Curious if the bsod's fried the board some how.
  28. glok23 said:
    can't try it, bios won't post now. all my fans spin up, including vid card. no signal to monitor. I am waiting for Gigabytes response now. Curious if the bsod's fried the board some how.


    It may be more likely that whatever was causing the BSOD may be affecting you now. RAM issue perhaps?
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