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My windows restarts at mup sys

Last response: in Windows XP
November 1, 2011 6:22:44 AM

My windows starts the blue screen and opens a screen asking me to start normally or the last good configuration or safe mode. I think there is one more option. Then it quits.

If I start in safe mode, it loads drivers up to mup.sys then it quits.

what possible problems may be there


November 1, 2011 7:02:17 AM

Unplug every USB device you have, even the mouse. Try starting again. If you have a USB keyboard, you can plug it back in if it starts and the mouse too.