I have a HPDesk jet pinter 810c. Printing colour and black has not been a problem until recently. Now I am able to print in only black and white. the colour ink is not working. when I reset my printer to print in colour it only prints in black ink. Please help me find a solution to this problem so that my printer can work normally.
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May be your color cartdridge ink level is emptied. Time to change the color Cartridge. Check the ink level..