PC hangs in the boot sequence with a blue screen. In Safe Mode it hangs with the driver displayed, last one loaded before hang, I assume, windows\system32\drivers\hotcore3.sys. The driver loaded just before this one is Mup.sys. But iI think this is a red herring. In Safe Mode if left for a few minutes the blue screen vanishes and the system goes to the SAFE screen (4 corners) and boots up in Safe Mode. Tech support says to reload the USB drivers but deleting or refreshing them does no good. (as well as deleting the hardware and renaming the drivers so Win has to reload them) They gave me a download for driver replacement but their .exe program says the drivers are good and will not replace them. Their Delete program does not seem to work.
Strangely, if I access the BIOS during Boot, the system boots fine with the Scanner plugged in.
The device I use for testing is a HP Scanjet Scanner, but my external HD does the same thing. I tried a rear USB port and it is the same.
A neat little program, freeware, (USBView.exe) shows a list of the last USB drivers loaded and if anything is connected or not. It lists several copies of each drivers used in the past but none left connected. For example there are 4 copies of the Scanner driver listed, none in use (scanner not connected). When I connect the scanner, it overwrites the latest driver listed with a connected Scanner Driver.
Incidentally, the Scanner works fine after the system boots up.
I am also having trouble with my HP printer disconnecting during print. It is on the parallel port. It seems to do this if I start other jobs when printing is in progress.
I replaced the Power Supply with a bigger wattage one.
I am considering re-flashing the BIOS. It is Ver. 1.0h. The chipset is SiS661FX
The Motherboard is a 661FX-M7 Ver. 1.1, with 512M memory and a Pentium 4 processor.
I have had trouble of this sort since I received this system, as a used system. The Keyboard and Mouse are both PS-2's. The system is Win XP and the HD was cloned from an old system.
Strangely, if I access the BIOS during Boot, the system boots fine with the Scanner plugged in.
The device I use for testing is a HP Scanjet Scanner, but my external HD does the same thing. I tried a rear USB port and it is the same.
A neat little program, freeware, (USBView.exe) shows a list of the last USB drivers loaded and if anything is connected or not. It lists several copies of each drivers used in the past but none left connected. For example there are 4 copies of the Scanner driver listed, none in use (scanner not connected). When I connect the scanner, it overwrites the latest driver listed with a connected Scanner Driver.
Incidentally, the Scanner works fine after the system boots up.
I am also having trouble with my HP printer disconnecting during print. It is on the parallel port. It seems to do this if I start other jobs when printing is in progress.
I replaced the Power Supply with a bigger wattage one.
I am considering re-flashing the BIOS. It is Ver. 1.0h. The chipset is SiS661FX
The Motherboard is a 661FX-M7 Ver. 1.1, with 512M memory and a Pentium 4 processor.
I have had trouble of this sort since I received this system, as a used system. The Keyboard and Mouse are both PS-2's. The system is Win XP and the HD was cloned from an old system.