My printer is no longer showing installed. I keep getting a warning saying print

whatever this virus is that I have now, it no longer lets me do system restore, my printer is no longer showing installed. when trying to add, it says printer spooling service is not running. how do I fix this?
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More about printer longer showing installed warning print
  1. First you need to clean the virus. AFTER that try system restore or try installing it again. If none of that works you will need to reinstall XP.
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