Trying to add a printer and the add printer wizard is not ..

[Ruthie56]

I am trying to add a printer(which has previously been added) but the add printer wizard doe not work. It seems as though it freezes and does not find the printer. Please help me find a solution...

 

[ksiemb]

I am trying to add a printer(which has previously been added) but the add printer wizard doe not work. It seems as though it freezes and does not find the printer. Please help me find a solution...

Go to the printer MFG site and download the drivers.
Might also check for installation or owners manual.
Sometimes hardware has to be connected before software is
installed, or vice versa.

PS: It kinda helps if you provide printer name/model when asking for help.