Windows 7 cant use sata dvd

Hello,
I cant get to use a new sata dvd drive. Although windows 7 finds the drive and shows it on mycomputer I still can't use it
Can anyone help?
3 answers Last reply
More about windows sata
  1. Can you provide some more details on what the issue is? (It won't see the CD / DVD in the drive? It won't open? ... etc.)

    Power supply is plugged in correct??
  2. tecmo34 said:
    Can you provide some more details on what the issue is? (It won't see the CD / DVD in the drive? It won't open? ... etc.)

    Power supply is plugged in correct??


    Hi, thanks for your reply.
    I installed a new SATA DVD drive and although at first windows 7 sees the drive and can eject the drive slide and also display the inserted disc name if I try to open the dvd directory there is nothing there and then the system hangs. I then need to reset the machine and boot into windpws 7 OS again. But now the system hangs if I have the SATA DVD installed and wont boot. If I use the old IDE DVD without the SATA DVD Drive everything works fine. The Power supply for the SATA DVD is plugged in correctly.

    here is system info:
    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name 2010-PC
    System Manufacturer .
    System Model .
    System Type X86-based PC
    Processor AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 26/12/2007
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United Kingdom
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name 2010-PC\2010
    Time Zone GMT Standard Time
    Installed Physical Memory (RAM) Not Available
    Total Physical Memory 2.75 GB
    Available Physical Memory 1.69 GB
    Total Virtual Memory 5.50 GB
    Available Virtual Memory 4.49 GB
    Page File Space 2.75 GB
    Page File C:\pagefile.sys
  3. What is your motherboard or PC model #? There are some SATA ports that don't support SATA DVD drives, which could be your issue.
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