Deleted File Recovery

[dougwilhite]

Hello, first off, thank you for your time. I recently purchased a WD Smartware external hard drive for backup purposes. Today I did a complete restore and then defragged my PC's hard drive. When I re-booted I got a notification from WD saying that an software update was available for my external hard drive. I told it to proceed and it installed the update and then told me to re-boot. After the re-boot the external hard drive was completely empty. None of the files that I backed-up from my PC were there and I have already deleted them from my PC and defragged....any chance of recovery?

Thanks!

 

[dougwilhite]

I forgot to add....the WD external drive no longer shows up. And when I try to open the software I get a Windows pop-up saying that "WD Smartware has encountered a problem and needs to close."

Thanks again...

 

[tecmo34]

You can try software like this to see if you can recover the data... http://www.cgsecurity.org/wiki/TestDisk