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Monitor goes black after start up and computer wont start in safe mode

Last response: in Windows XP
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November 26, 2011 12:44:12 AM

Hello,

My computer screen goes black right after the desktop appears. It's running XP but hitting F8 won't send it into safe mode. I know it's still running because the wireless system is still working all the other components. My laptop did this as well after installing the lates windows updates. I was able to restore the laptop to a time before the updates, but I can't get the desktop in safe mode to do that. Any suggestions?

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November 26, 2011 4:08:52 AM

Gina D said:
Hello,

My computer screen goes black right after the desktop appears. It's running XP but hitting F8 won't send it into safe mode. I know it's still running because the wireless system is still working all the other components. My laptop did this as well after installing the lates windows updates. I was able to restore the laptop to a time before the updates, but I can't get the desktop in safe mode to do that. Any suggestions?



Have to boot from a Windows CD, or on a working computer burn a Rescue CD to boot from.
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December 5, 2011 11:42:29 PM

Best answer selected by Gina D.
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December 5, 2011 11:52:34 PM

This topic has been closed by Area51reopened
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