NTLDR

[Guest]

I need to reinstall windows xp on latitude d620. Error I get is NTLDR is missing. Dell techs tell me it is a bad hard drive. Other advance techs tell me just to load the OS. How do I go about loading XP on this laptop? THanks Mannie

 

[TechnologyCoordinator]

Hello.

NTLDR means that part of (or all) the OS is missing. Reintall the OS using the hidden hard drive partition or media.

Do you have a XP CD? If so, press F12 during startup and choose to boot from the DVD\CD ROM.

Laptop didn't come with media? Try to press F10 or F12 while booting to see if there is a recovery partition on the hard drive.


To test the hard drive, try pressing CTRL+ALT+SHIFT+D immediately after power-on.


If you want to test all components press F12 during boot up and choose to use the Dell Diagnostics.



I hope that helps!