Why does my canon s800 say offline

I have been using this printer for a long time and now when I go to use it I get message that it is offline. I have tried another USB cable but no difference.
Can you help
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More about canon s800 offline
  1. Printer offline means the system is not detecting the printer... Go to start \ run \ type: "services.msc" (no quotes) and hit Enter \ and on Printer Spooler,.. see if it reads Started and Automatic.

    How to Fix an Offline Printer
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