Maxtor one touch 4 corrupt

[chawklit]

Hello,
have a mac and my hard drive causes the keyboard to freeze up along with other problems - get message saying i did not close down correctly when there was nothing to close down. had to unplug the maxtor one touch 4 and restart to get functions back

 

[jgutz2006]

Hello,
have a mac and my hard drive causes the keyboard to freeze up along with other problems - get message saying i did not close down correctly when there was nothing to close down. had to unplug the maxtor one touch 4 and restart to get functions back

Is there a question with this post?

 

[chawklit]

yes - how can i fix this problem? I have tried to shut down 4x - unplug the hard drive 4x and force quit it too. I downloaded a new update for it but no luck - it affects the computer and the keyboard doesn't work - keep getting message that the drive was not shut down correctly too.

 

[jgutz2006]

well with the MAC is what i'm not as good with, but hardware is another thing. it sounds to me that the drive is bad, bad sectors, firmware, etc. but you do have a couple options to isolate the problem if the hard drive is in fact defective:

Do you have another computer you can try, if it affects another computer the same way, probably tells you something.

There is a program called tech tool that i've used in the past the check the drive. there is some info here: http://support.apple.com/kb/HT2648

Here is another utility that is free for the first 5 times you try it or something then you must pay: http://www.volitans-software.com/smart_utility.php

But one of my favorites is Drive Fitness Test (DFT) which is free, you create a bootable CD from the image file download in the link: http://www.hitachigst.com/support/downloads/#DFT
I think this is one of the better ones out there to work with, easy to use and understand.
Or this option: http://www.grc.com/spinrite.htm
or this one:http://www.seagate.com/www/en-us/support/downloads/seatools

These last 3 im not sure about compatability with a MAC, which is why i asked about PC availability.