if still warranty just bring to technichian Dell or shop where you bought it. your Laptop need clear Cmos after that fresh, no paswword in bios
The password is set on the POWER-UP: ADMINISTRATOR
Called DELL. It was a gift. No help from them.
I refer you to my previous advice, and dont be gentle... Moto
Im with moto....hang a shoe outa his ass....pop the back cover you will see a battery pop it out for like 5 min. then put it back in....viola...BTW...Ask ur "friend " what he set the password to..Then ask him why he put a password on your computer...Then refer to the first thing I said