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Win7 shows HD error message

Last response: in Storage
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March 12, 2011 7:45:48 AM

Hi,

Windows 7 Is offering me to backup my HD since it has a problem.

I've run HDTune and got the following output:

HD Tune Pro: SAMSUNG HD103SJ Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 1 1 51 34816 Failed
(02) Throughput Performance 252 252 0 0 ok
(03) Spin Up Time 70 70 25 9215 ok
(04) Start/Stop Count 100 100 0 48 ok
(05) Reallocated Sector Count 252 252 10 0 ok
(07) Seek Error Rate 252 252 51 0 ok
(08) Seek Time Performance 252 252 15 0 ok
(09) Power On Hours Count 100 100 0 249 ok
(0A) Spin Retry Count 252 252 51 0 ok
(0B) Calibration Retry Count 252 252 0 0 ok
(0C) Power Cycle Count 100 100 0 48 ok
(BF) G-sense Error Rate 252 252 0 0 ok
(C0) Unsafe Shutdown Count 252 252 0 0 ok
(C2) Temperature 64 64 0 1179674 ok
(C3) Hardware ECC Recovered 100 100 0 0 ok
(C4) Reallocated Event Count 252 252 0 0 ok
(C5) Current Pending Sector 100 98 0 79 warning
(C6) Offline Uncorrectable 252 252 0 0 ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 ok
(C8) Write Error Rate 100 100 0 0 ok
(DF) Load/Unload Retry Count 252 252 0 0 ok
(E1) Load/Unload Cycle Count 100 100 0 48 ok

Health Status : warning


I'm not sure what it means, since my HD is working properly. Should I replace my HD? is there any way to fix this?

Thanks,
Omri.
March 12, 2011 8:25:46 AM

The drive has a Raw Read Error Rate of 34816 and 79 pending sectors (sectors waiting to be remapped because of read errors). So yes, it seems there are some problems with the HDD, meaning it will fail eventually, possibly quite soon. You should probably back up any important data, run Samsung's ESTOOL to confirm the errors and then possibly RMA the drive.
March 12, 2011 10:04:10 AM

Thanks for the quick answer!

Is it possible that Samsung's ES-Tool doesn't run under win7 64bit?
March 12, 2011 10:18:23 AM

I believe it only works in DOS, so you'd have to install it on a floppy diskette or CD and then set your BIOS settings so that the machine boots from that media.
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