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ATI HD 4570 displayed as HD 3200?

Last response: in Graphics & Displays
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July 18, 2009 4:58:39 PM

Hello guys,

I just bought this laptop (ASUS K40AB). Yes the sticker does display ATI RADEON HD 4570.
I've updated with the latest driver.
I checked using GPU-Z, Windows Properties, ATI Catalyst, it says HD 3200.
I've checked using a lot of things but it says my graphics is HD 3200.
What is the problem? Or am I being cheated?

Thanks.
a c 235 U Graphics card
July 18, 2009 5:57:13 PM

there is no problem, you have a HD 3200

July 18, 2009 6:02:06 PM

what about HD 4570 as the specs says?
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a c 130 U Graphics card
July 18, 2009 6:02:59 PM

Take it back where you got it from, if you were of the impresion you were buying a laptop with a 4570 in it and it is infact a 3200 you want a replacement with the correct card or your money back.

Mactronix
a c 130 U Graphics card
July 18, 2009 6:07:28 PM

I think ct1615 is saying there is no software/hardware problem your GPU is being correctly reported as what it is a HD 3200. So yes you have been mistakenly sold a product that isn't of the specification you were expecting

Mactronix
a c 235 U Graphics card
July 18, 2009 6:15:01 PM

mactronix said:
I think ct1615 is saying there is no software/hardware problem your GPU is being correctly reported as what it is a HD 3200. So yes you have been mistakenly sold a product that isn't of the specification you were expecting

Mactronix


;) 
July 19, 2009 9:24:51 AM

Problem Solved. Updated windows, reinstalled drivers. Gosh it has two graphics, one integrated HD 3200 and one HD 4570
a c 106 U Graphics card
July 19, 2009 5:33:40 PM

That laptop is suppose to use the 3200 when you aren't doing anything too demanding, and then switch to the 4570 when you play a game or something. Make sure you keep a copy of the drivers that fixed the problem somewhere in case an updated driver gives you trouble latter on.
August 8, 2009 3:31:57 PM

Hi...

May I Ask where did you get those drivers? I have the exact same problem with Windows 7.

Could you help? =)
August 8, 2009 3:46:07 PM

Hi,

Thanks ... I'll have to try if that driver would also work in Acer 7535G because i have the same problem.
But basicly i think that it should also work in that computer...?

What's there to lose :D 
August 8, 2009 3:53:31 PM

Hi,

I think it is more of a windows problem then a driver problem.

When I reinstall windows with all the latest update then reinstall the driver, voila! Two cards
August 8, 2009 3:56:15 PM

Okey... so you have also Windows 7?

In my device manager it shows that HD 3200 is working fine and HD 4570 is marked with (!). So mayby re installation of Win 7?
August 8, 2009 4:09:13 PM

I don't use windows 7...

Do you have ATI power Xpress?
August 8, 2009 4:45:09 PM

Hi,

I'm sorry but i don't know if i have that :( 
August 8, 2009 4:48:35 PM

Right click on your desktop, see if you have it, Should be below CCC
August 8, 2009 5:06:36 PM

Yes...there it is =)
August 8, 2009 5:09:58 PM

then you can choose your graphics anytime you like
August 8, 2009 5:13:23 PM

OKey.... but the problem is that the HD 4570 is not working okey... i guess. And I can't for example attach antoher display (tv) with HDMI :( 
August 8, 2009 5:16:07 PM

hmm... I think it's Windows 7 problemo... Have you tried vista on it?
August 8, 2009 6:24:07 PM

Yes... I Guess so... mayby i need to try with Vista and see how it works.
August 19, 2009 3:22:24 PM



Hi Jussi!

I have also acer 7535g with Vista home premium and can´t get hd4570 working. When I delete previous drivers, desktop changes to black and white but it finds that hd4570 and windows says it´s working correctly. . But I can´t get colours anywhere. Then I try to install the latest drivers from catalyst, but after installation it says 4570 isn´t working correctly and hd 3200 is just working and I get colours back.

Have you found any solution to this annoying problem?
August 19, 2009 5:38:29 PM

yes....

I've tried a lot of ways, but this is working.

1. Reinstall windows.
2. Update windows.
3. Reinstall the driver with the link i gave above.

Should be working now.

Right click on desktop. Should have something called ati powerXpress. Switch gpu using this software.
Anonymous
a b U Graphics card
September 16, 2009 7:51:43 PM

Same problem here: Windows 7 x64 "hides" the 4570 and only shows 3200.
q_nanotubes: do you have a solution for Windows 7?
September 23, 2009 2:44:41 PM

Sorry I'm not using windows 7. Just using Vista for now
Anonymous
a b U Graphics card
November 2, 2009 9:51:50 AM

I got the same graphic card... hd 3200 is working fine... but when I installed the Vista drivers (or the drivers that support.asus.com gives for windows 7) it appears hd 3200 and also Hd 4500 Series... all the games and movies work in some kind of window mode.. not full screen.

PS: the card has 2 modes... 4570 works on High performance, and basically when the notebook is plugged in and 3200 on battery and power saving.

PS2: if anybody has a solution for this problem with Windows 7... let us know please.
November 9, 2009 6:00:50 AM

Still don't have any solution for windows 7 yet...
Anonymous
a b U Graphics card
November 11, 2009 4:18:55 PM

I have the same prob

It will not let me select to use the High Performance GPU

Either plugging it in or using power express, I cannot select the High performance HD 4570 graphics adapter

Only the shitty 3200 is being used
December 3, 2009 3:04:12 PM

Quote:
I got the same graphic card... hd 3200 is working fine... but when I installed the Vista drivers (or the drivers that support.asus.com gives for windows 7) it appears hd 3200 and also Hd 4500 Series... all the games and movies work in some kind of window mode.. not full screen.

PS: the card has 2 modes... 4570 works on High performance, and basically when the notebook is plugged in and 3200 on battery and power saving.

PS2: if anybody has a solution for this problem with Windows 7... let us know please.


Hi. Have you found any solution? I have the same problem with acer 7535g only works on hd 3200 on win7! Win vista working on hd4570
January 17, 2010 2:10:24 AM

Oh, it is not stange, I bought the Asus K40ab , with the chipset AMD RS780.

the chipset itself has the on board HD 3200. and the model I bought has the discrete graphic card ATI HD4570.

By Default, in the bios, it would have the Power Xpress mode on which is = when you plug the adapter power in the

computer will change the graphic card usage to HD 4570 , and to HD 3200 when unplugged. Of course, you can adjust

this setting in the Catalyst Control Center from the driver. OR in the bios, you can choose to set the laptop to use the

Discrete graphic card, HD 4570, as a default and always online as well.

^_^ Hope this help
Anonymous
a b U Graphics card
April 24, 2010 5:35:36 AM

it is not really a problems...
window 7 will install default driver for your ati that is 3200..
if you use asus laptop.. download the driver from asus site.. it will give you the driver with your laptop spec..
same with other laptop... i've solve this problem for asus and compaq laptop...
JUST DOWNLOAD DRIVER FROM YOUR LAPTOP SUPPORT AND IT WILL BE OK..
!