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ATI HD 4570 displayed as HD 3200?

Forum Graphic & Displays : Graphics Cards - ATI HD 4570 displayed as HD 3200?

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q_nanotubes   07-18-2009 at 06:58:39 PM

Hello guys,

I just bought this laptop (ASUS K40AB). Yes the sticker does display ATI RADEON HD 4570.
I've updated with the latest driver.
I checked using GPU-Z, Windows Properties, ATI Catalyst, it says HD 3200.
I've checked using a lot of things but it says my graphics is HD 3200.
What is the problem? Or am I being cheated?

Thanks.

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ct1615   07-18-2009 at 07:57:13 PM

there is no problem, you have a HD 3200

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 Reply to ct1615
q_nanotubes   07-18-2009 at 08:02:06 PM

what about HD 4570 as the specs says?

Reply to q_nanotubes
mactronix   07-18-2009 at 08:02:59 PM

Take it back where you got it from, if you were of the impresion you were buying a laptop with a 4570 in it and it is infact a 3200 you want a replacement with the correct card or your money back.

Mactronix

Reply to mactronix
mactronix   07-18-2009 at 08:07:28 PM

I think ct1615 is saying there is no software/hardware problem your GPU is being correctly reported as what it is a HD 3200. So yes you have been mistakenly sold a product that isn't of the specification you were expecting

Mactronix

Message quoted 1 times
Reply to mactronix
ct1615   07-18-2009 at 08:15:01 PM

mactronix wrote :

I think ct1615 is saying there is no software/hardware problem your GPU is being correctly reported as what it is a HD 3200. So yes you have been mistakenly sold a product that isn't of the specification you were expecting

Mactronix



;)

------------------------------ Recipient of multi-best answer awards and $3 power ball winner!!
 Reply to ct1615
q_nanotubes   07-19-2009 at 11:24:51 AM

Problem Solved. Updated windows, reinstalled drivers. Gosh it has two graphics, one integrated HD 3200 and one HD 4570

Reply to q_nanotubes
megamanx00   07-19-2009 at 07:33:40 PM

That laptop is suppose to use the 3200 when you aren't doing anything too demanding, and then switch to the 4570 when you play a game or something. Make sure you keep a copy of the drivers that fixed the problem somewhere in case an updated driver gives you trouble latter on.

------------------------------ Playing X-Men Origins: Wolverine Athlon 64 X2 5000+ @3.24 Brisbane | GIGABYTE GA-MA790X-DS4 | 4GB Mushkin DDR2 1066 | Plextor 760A| 2x 3850 512M CF| WD 1TB Black| Fortron Blue Storm II 500W | APEVIA X-Dreamer Black | Win XP Pro & Vista Buisness 32bit
 Reply to megamanx00
JussiJ82   08-08-2009 at 05:31:57 PM

Hi...

May I Ask where did you get those drivers? I have the exact same problem with Windows 7.

Could you help? =)

Reply to JussiJ82
JussiJ82   08-08-2009 at 05:46:07 PM

Hi,

Thanks ... I'll have to try if that driver would also work in Acer 7535G because i have the same problem.
But basicly i think that it should also work in that computer...?

What's there to lose :D

Reply to JussiJ82
q_nanotubes   08-08-2009 at 05:53:31 PM

Hi,

I think it is more of a windows problem then a driver problem.

When I reinstall windows with all the latest update then reinstall the driver, voila! Two cards

Reply to q_nanotubes
JussiJ82   08-08-2009 at 05:56:15 PM

Okey... so you have also Windows 7?

In my device manager it shows that HD 3200 is working fine and HD 4570 is marked with (!). So mayby re installation of Win 7?

Reply to JussiJ82
q_nanotubes   08-08-2009 at 06:09:13 PM

I don't use windows 7...

Do you have ATI power Xpress?

Reply to q_nanotubes
JussiJ82   08-08-2009 at 06:45:09 PM

Hi,

I'm sorry but i don't know if i have that :(

Reply to JussiJ82
q_nanotubes   08-08-2009 at 06:48:35 PM

Right click on your desktop, see if you have it, Should be below CCC

Reply to q_nanotubes
q_nanotubes   08-08-2009 at 07:09:58 PM

then you can choose your graphics anytime you like

Reply to q_nanotubes
JussiJ82   08-08-2009 at 07:13:23 PM

OKey.... but the problem is that the HD 4570 is not working okey... i guess. And I can't for example attach antoher display (tv) with HDMI :(

Reply to JussiJ82
q_nanotubes   08-08-2009 at 07:16:07 PM

hmm... I think it's Windows 7 problemo... Have you tried vista on it?

Reply to q_nanotubes
JussiJ82   08-08-2009 at 08:24:07 PM

Yes... I Guess so... mayby i need to try with Vista and see how it works.

Reply to JussiJ82
poolspunter   08-19-2009 at 05:22:24 PM



Hi Jussi!

I have also acer 7535g with Vista home premium and can´t get hd4570 working. When I delete previous drivers, desktop changes to black and white but it finds that hd4570 and windows says it´s working correctly. . But I can´t get colours anywhere. Then I try to install the latest drivers from catalyst, but after installation it says 4570 isn´t working correctly and hd 3200 is just working and I get colours back.

Have you found any solution to this annoying problem?

Reply to poolspunter
q_nanotubes   08-19-2009 at 07:38:29 PM

yes....

I've tried a lot of ways, but this is working.

1. Reinstall windows.
2. Update windows.
3. Reinstall the driver with the link i gave above.

Should be working now.

Right click on desktop. Should have something called ati powerXpress. Switch gpu using this software.

Reply to q_nanotubes
Anonymous   09-16-2009 at 09:51:43 PM

Same problem here: Windows 7 x64 "hides" the 4570 and only shows 3200.
q_nanotubes: do you have a solution for Windows 7?

Reply to Anonymous
Anonymous   09-16-2009 at 11:26:59 PM

He guys, good news!! I gottit fixed :)
This site will tell you how: http://www.driverheaven.net/modtool.php

Reply to Anonymous
q_nanotubes   09-23-2009 at 04:44:41 PM

Sorry I'm not using windows 7. Just using Vista for now

Reply to q_nanotubes
Anonymous   11-02-2009 at 12:51:50 PM

I got the same graphic card... hd 3200 is working fine... but when I installed the Vista drivers (or the drivers that support.asus.com gives for windows 7) it appears hd 3200 and also Hd 4500 Series... all the games and movies work in some kind of window mode.. not full screen.

PS: the card has 2 modes... 4570 works on High performance, and basically when the notebook is plugged in and 3200 on battery and power saving.

PS2: if anybody has a solution for this problem with Windows 7... let us know please.

Reply to Anonymous
q_nanotubes   11-09-2009 at 09:00:50 AM

Still don't have any solution for windows 7 yet...

Reply to q_nanotubes
Anonymous   11-11-2009 at 07:18:55 PM

I have the same prob

It will not let me select to use the High Performance GPU

Either plugging it in or using power express, I cannot select the High performance HD 4570 graphics adapter

Only the shitty 3200 is being used

Reply to Anonymous
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