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URGENT HELP NEEDED! PHENOM II 965 X4 3.4GHZ with GIGABYTE MOTHERBOARD

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Anonymous
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September 30, 2009 5:08:58 PM

URGENT HELP NEEDED REGARDING PHENOM II 965 AND MOTHERBOARD ISSUE

hey i really need someones help on here. I have recently built my brand new computer with a phenom II 965 3.4ghz processor, on a gigabyte GAM720-US3 motherboard.

I ordered my build from lambdatek.co.uk and it said these to components were compatible with each other however when i turned my comp on for the 1st time i noticed how the phenom HAD BEEN DOWNCLOCKED TO 1.6GHZ.
I looked on the gigabyte website for this board however to my dissatisfaction my phenom 965 was not listed in the cpu support list, however the phenom II 955 3.2ghz was.

I THEN UPPED THE CLOCK SPEED IN THE BIOS TO 3.4GHZ (WHAT IT SHOULD BE) AND THE COMPUTER THEN TURNED ITSELF OFF AND NOW WILL NOT BOOT AT ALL. I TRIED TO RESET MY BIOS BUT FOR SOME REASON COULDNT (SHOULD I BOTHER TRYING AGAIN??)

Please can someone tell me if this is a compatibility issue or not, or whether i just need to update my bios (god knows how, theres no option for this processor!!) As i now CANNOT GET PAST POST AND THERE IS NO SIGNAL TO MY MONITOR.
BIOS BEEPS ARE NON EXISTENT, yet case fans etc and psu appear to be on, however COMPUTER OCCASIONALY RESTARTS A FEW TIMES on power on :S:S:S:S:S.

NOTE: THE SYSTEM DID ORIGINALLY BOOT AND WORK HOWEVER THE CPU WAS RUNNING AT 1.6GHZ, ALSO RAM HAD BEEN CLOCKED DOWN TO 800MHZ


4gb (2x2gb) ocz blade 1150mhz
650w antec earthwatts
asus radeon hd 4870 1gb ddr5
wdc black 500gb
lite on dvd/rw

I spent 700 on my build and im really needing answers so any help is appreciated.
I have purchased another mobo now hoping this will fix all my issues. This being the asus m4a78 pro which apparently is compatible (i notied the m4a78-e mobo just after i ordered it :@:@)

the links to the motherboards are below, the gigabyte being the one that "doesnt work"?? and the asus being the one i have purchased and am hoping to put the components onto in a bid to get the system to work.

http://www.gigabyte.com.tw/Products/Motherboard/Product...

http://www.gigabyte.com.tw/Products/Motherboard/Product...



Please can someone getback to me ASAP and tell me what happened and if i needed to buy this motherboard. Note i am new to building pc's and am very upset as you can imagine!
Thank you in advance.
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a b V Motherboard
September 30, 2009 5:45:19 PM

You already think you have the answer. You already bought a second mobo.

What exactly are you asking for here? Comfort?

Play out your own diagnostic approach and see what happens. If it doesn't fix the problem, come back here and ask *before* you do something else.
Anonymous
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a b V Motherboard
September 30, 2009 5:46:44 PM

well yeah i spose it did rush it abit but now im here can u tell me what you think the problem is and if i needed a new mobo please?
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a b à CPUs
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September 30, 2009 5:52:04 PM

Maybe you did. It was one of the possibilities.

We'll see, won't we.
September 30, 2009 9:31:16 PM

It definitely sounds like you need to reset the bios. Gigabyte boards can be a pain to reset the bios on.

You have to turn off the power at the power supply and then put the little jumper onto the CMOS reset and leave it for a bit. Sometimes putting the CMOS jumper on doesn't actually work. I don't know why. If not you may need to remove the CMOS battery for awhile. (Some people give it an hour.)

1. Turn off power at power supply. (Even better unplug it.)
2. Put CMOS reset jumper in place.
3. Remove CMOS battery.
4. Wait one hour or so.
5. Replace batter, remove jumper.
6. Turn on system and hope.



EDIT: SIDE NOTE: Your system may have just been powering down using Cool'n'Quiet. The AMD Phenom processor will go from full speed down to 1600Ghz and then down to 800Mhz if idle. You can turn it off in BIOS OR in Vista you can go to "power options" in the Windows Control Panel and select "High Performance" instead of the default of "Balanced" which will also disable it and force the CPU to run at full speed.
Anonymous
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October 1, 2009 6:24:25 AM

yes keith what you said makes sense, but if my phenom was supported why isnt it appearing on the mobo's cpu support list?
thanks
Anonymous
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October 1, 2009 6:33:12 AM

could the motherboard also be slowing my ram? what do u think caused this?
Do u think its really worth resetting everything or should i just start afresh on the new asus?
thanks
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October 2, 2009 7:42:59 AM

Trying what Keithlm costs nothing except your time. Its always worthwhile to find the *right* answer, isn't it?
!