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Been hearing bad things: Overclockers.co.uk Warranty/Service

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July 4, 2009 11:55:38 PM



Recently been trying to get a good system. I've come up with the exact parts I need on overclockers.co.uk and when i'm finally set to order, I hit on a bunch of reviews on the net. It seems there are a LOAD of bad reviews about the OC UK after-sales service. that sucks cos scan/ebuyer/tekheads just dont have ALL the parts I need. but those who've actually tried returning stuff to OC UK seem to be in agreement that their service is the most appalling thing out there.

Does anyone have any good suggestions for retailers? I'll add my list of parts that I'm looking for. I'm not here looking for build advice. I'm fine with all the components chosen. Would just like a decent place to get these from. The processor/mainboard/graphics card/monitor/hard disk are pretty much fixed (However, I'd be fine if your link only included the 3d Vision bundle rather than Just the 3D monitor - was planning on getting the 3d glasses from amazon for £99). I suppose I can live with crappier RAM, an alternate SLI PSU (may be getting a second card in a few months), and basically any cheap keyboard/dvd-rw.

thanks.

Also if you think those OC UK reviews are pretty much overreacting and you've had excellent after-sales service from OC UK, please do speak up. I'd still love to buy from them, but after reading the reviews, I feel sick to the gut.

===============
Few OC UK REVIEWS:
http://www.ciao.co.uk/overclockers_co_uk__5097152

http://www.resellerratings.com/store/Overclockers_co_uk

http://www.reviewcentre.com/reviews5686.html

http://www.overclock3d.net/articles.php?type=3&id=65&pa...


========================================================
Samsung SM2233RZ 22" 120Hz 3D Widescreen LCD Monitor £286.99
http://www.overclockers.co.uk/showproduct.php?prodid=MO...

Intel Core 2 Quad Q9550 LGA775 'Yorkfield' 2.83GHz 12MB-cache (1333FSB) Processor - Retail + World In Conflict PC Game £171.99
http://www.overclockers.co.uk/showproduct.php?prodid=CP...

XFX GeForce GTX 275 XXX Edition 896MB GDDR3 PCI-Express Graphics Card (Includes Terminator Salvation PC Game) £169.99
http://www.overclockers.co.uk/showproduct.php?prodid=GX...

PC Power & Cooling Silencer 750 Quad-Crossfire PCI-E 750W Power Supply £83.98
http://www.overclockers.co.uk/showproduct.php?prodid=CA...

EVGA 750i FTW nForce 750i SLi (Socket 775) PCI-Express DDR2 Motherboard £72.99
http://www.overclockers.co.uk/showproduct.php?prodid=GX...

Coolermaster Storm 'Scout' Gaming Case - (No PSU) £66.99
http://www.overclockers.co.uk/showproduct.php?prodid=CA...

OCZ Blade Series 4GB (2x2GB) DDR2 PC2-9200C5 Low Voltage Dual Channel (OCZ2B1150LV4GK) £57.99
http://www.overclockers.co.uk/showproduct.php?prodid=MY...

Western Digital Caviar Black 500GB SATA-II 32MB Cache - OEM (WD5001AALS) £43.99
http://www.overclockers.co.uk/showproduct.php?prodid=HD...

Akasa AK-967 Nero Direct Contact Heatpipe CPU Cooler (AM2/AM2+/939/LGA775/LGA1366) £23.99
http://www.overclockers.co.uk/showproduct.php?prodid=HS...

LG GH22NS30 22x DVD±RW SATA Dual Layer ReWriter (Black) - OEM £18.99
http://www.overclockers.co.uk/showproduct.php?prodid=CD...

Logitech Classic Keyboard 200 (968019-0120) £8.99
http://www.overclockers.co.uk/showproduct.php?prodid=KB...

OCZ Freeze Extreme Thermal Conductivity Compound £3.44
http://www.overclockers.co.uk/showproduct.php?prodid=KB...

Total: £1010.33
July 5, 2009 12:37:04 AM

Okay went through scan and came up with a competing build. AT first I thought they'd be more expensive cos individual prices are higher. But I think they are adding discounts the more I add, cos it actually comes out cheaper than OC UK for this rig at least. Only downside: I don't get the OCZ Blade RAM or the PCP&P 750w PSU (hope this Etsai PSU will do. not sure), or the World in Conflict freebie iwth the processor (but meh)....

But if I wont have to deal with those horror stories of OC UK service then it's all worth it. Any advice on this will be appreciated.

Note that here I've added the 3d visino bundle (£100 more)so it is actually CHEAPER than the OC UK one above. (OC UK iwth the glasses + delivery comes to £1128)



LN14373
Arctic Silver 5 Thermal Compound for CPU and Chipset Coolers - 3.5 gram £4.30 £4.95

LN21219
Intel Core 2 Quad Q9550, S775, Yorkfield Core, 2.83GHz, 1333MHz, 12MB Cache, 8.5x Ratio, 95W, Retail £147.79 £169.96

LN22496
EVGA 123-YW-E175-A1, NF750i SLI ForTheWin, 775, PCI-E (x16), DDR2 1066/800, SATA II, SATA RAID, ATX £93.49 £107.51

LN24128
4GB (2x2GB) Corsair TwinX DDR2 XMS2, PC2-8500 (1066), 240Pin, Non-ECC Unbuffered, CAS 5-5-5-15, EPP £40.64 £46.74

LN24642
500 GB Western Digital WD5001AALS Caviar Black, SATA 3Gb/s, 7200rpm, 32MB Cache, 8.9 ms £39.99 £45.99

LN25488
Akasa Nero AK-967 Intel LGA 1366 (S775/1366/939/940/AM2/AM2+) , Heat Pipe cooler, 120mm PWM fan, £20.85 £23.98

LN26450
LG GH22LS30 AUAU 22x DVD±R, 12x DVD±DL, DVD+RW x8/-RW x6, DVD-RAM x12, SATA Black OEM £16.39 £18.85

LN27240
NVIDIA Geforce 3D Vision Bundle - Samsung 2233RZ 22" LCD + NVIDIA GeForce 3D Vision Glasses £346.95 £398.99

LN27261
896MB XFX GTX 275 XXX 55nm, 2268MHz GDDR3, GPU 670 MHz, Shader 1404 MHz, 240 Cores + Terminator Game £146.27 £168.21

LN27518
CM Storm Scout Mid Tower Black Case w/o PSU (Gaming) £69.55 £79.98

LN22722
Logitech Black Classic 200 Keyboard Compact - Spill Risistant USB £6.79 £7.81]



GRAND TOTAL: £1072.96
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July 5, 2009 12:41:29 AM

Fudge. no wonder it was looking cheaper. I forgot the PSU somehow.


LN14030
750W SilverStone SST-ST75ZF Black SLi/Xfire Quiet Quad 12v Rail ATX12v 2.2 EPS12v 86% Eff' £69.84 £80.32



With that added it comes to £1154.... :( 


July 5, 2009 12:41:30 AM

Buy the selected items you want from overclockers, and the rest form ebuyers. That PC Power & Cooling 750w at overclockers is a steal at that price.
July 5, 2009 12:52:35 AM

Yeah I think you're right. If I balance both sides of the fence and try to minimize what I buy off OC UK, i can still get all the good parts, and get a sweet price too. thanks man! :) 

I'll also give ebuyer a look, but definitely couldnt find all the parts i wanted when i looked earlier.


anyway, here's how it stands so far:

=========
Overclockers
=========
PC Power & Cooling Silencer 750 Quad-Crossfire PCI-E 750W Power Supply £83.98

EVGA 750i FTW nForce 750i SLi (Socket 775) PCI-Express DDR2 Motherboard £72.99

Coolermaster Storm 'Scout' Gaming Case - (No PSU) £66.99

OCZ Blade Series 4GB (2x2GB) DDR2 PC2-9200C5 Low Voltage Dual Channel (OCZ2B1150LV4GK) £57.99

OCZ Freeze Extreme Thermal Conductivity Compound £3.44

TOTAL: £299.77


=========
Scan
=========

LN21219
Intel Core 2 Quad Q9550, S775, Yorkfield Core, 2.83GHz, 1333MHz, 12MB Cache, 8.5x Ratio, 95W, Retail £169.96

LN22722
Logitech Black Classic 200 Keyboard Compact - Spill Risistant USB £7.81

LN24642
500 GB Western Digital WD5001AALS Caviar Black, SATA 3Gb/s, 7200rpm, 32MB Cache, 8.9 ms £45.99

LN25488
Akasa Nero AK-967 Intel LGA 1366 (S775/1366/939/940/AM2/AM2+) , Heat Pipe cooler, 120mm PWM fan, £23.98

LN26450
LG GH22LS30 AUAU 22x DVD±R, 12x DVD±DL, DVD+RW x8/-RW x6, DVD-RAM x12, SATA Black OEM £18.85

LN27240
NVIDIA Geforce 3D Vision Bundle - Samsung 2233RZ 22" LCD + NVIDIA GeForce 3D Vision Glasses £398.99

LN27261
896MB XFX GTX 275 XXX 55nm, 2268MHz GDDR3, GPU 670 MHz, Shader 1404 MHz, 240 Cores + Terminator Game £168.21

TOTAL: 833.78



GRAND TOTAL: £1133.55
July 5, 2009 12:55:21 AM

Not bad. I like scan prices for their monitors when I'm dong UK builds on here, but 8 out of 10 times ebuyers has them all beat on prices.
July 5, 2009 2:57:59 AM

cool. now hopefully i wont have any problems with the few oc uk parts i'm forced to get :p 
!