Search
Sign in with
Sign up | Sign in
Solved

USB devices freeze computer

Last response: in Motherboards
Share

I have seen similar threads, but I haven't gotten a foolproof solution.

This is my first home build:
Gigabyte EP45-UD3P
Intel Core 2 Duo E8400
2 GB DDR2 1066 RAM
ATI Radeon HD 4870

When I plug any USB device into the rear or case ports (except mouse and keyboard) while in Windows my computer will freeze. If I have the device plugged in before booting, it will crash just before getting to Windows. I have had this happen with both an iPod Touch and a USB wireless n adapter. It occurs in both Windows XP and Windows 7 RC.

I've tested the RAM, HDD, and CPU, and they are all error-free.

I am thinking the motherboard is the culprit, but I want to make sure before I buy a replacement. If anyone has any helpful information towards solving my problem, please post it. If anyone can confirm that the motherboard is the problem, then reply so I can get a replacement sooner.

More about : usb devices freeze computer

Register or log in to remove

Best solution

Motherboard Authority

GB's have, in general, some problems with particular USB devices; at worst, they will cause inescapable boot-looping - only cure is simply to not use 'em... Curiously enough, I have recently discovered that this appears to be a chipset implementation problem; I did a couple Intel G's for some people (specifically a G31 and a G41) and they were completely immune - devices that I know won't work on an X48 or P45 went through boots just fine! That said, I doubt you've managed to find two such devices simultaneously - and if any iPod were a problem, I'm sure I'd have heard about it here by now - the whining would be endless!

I can suggest a couple things to try -

Go into the BIOS and, on the "Integrated Peripherals" page, your manual shows "Legacy USB storage detect", but later BIOS say "USB Storage Function" - either way, set to "Disabled"... This can be a problem, and the only time you need this enabled is if, on the next boot, you intend to either boot from a thumbdrive, or access one from the BIOS to do a flash or backup your CMOS parameters - once the OS has loaded USB drivers, it has no function, and is a known source of grief...

Unplug your front panel USBs, and try with just the rear panels for a bit - just in case of a 'lunched' connector...

Have you taken a look in Device Manager to see if the drivers look 'happy'?

Have you ever done the (obligatory) "Load Optimized Defaults' from the BIOS since you started it up?

Quote:
Go into the BIOS and, on the "Integrated Peripherals" page, your manual shows "Legacy USB storage detect", but later BIOS say "USB Storage Function" - either way, set to "Disabled"... This can be a problem, and the only time you need this enabled is if, on the next boot, you intend to either boot from a thumbdrive, or access one from the BIOS to do a flash or backup your CMOS parameters - once the OS has loaded USB drivers
, it has no function, and is a known source of grief...


This seems to have done the trick, but just to be sure, I'll leave my computer on for a while with the adapter plugged in. If the computer hasn't frozen, then I'll assume it worked. :) 

OK, as far as I know, it's working.
 
Ask the community
Read discussions in other Motherboards categories
!