Gigabyte motherboard heat problems

Curious, did you say you returned the cpu, cooler, and mobo to Gigabyte for testing?

And where does "Even with the stock paste that came with the cooler temperatures went sky high" come in? Were there other attempts, another cooler?

Being "ripped off" is a possibility, of course, but before going there why not put more paste on, take a picture, attach and ensure the cooler is on correctly, and try it.

@ your question: If you put NO thermal paste on, temps will be sky-high because both surfaces are NOT perfectly flat. That's why ALL heatsinks need paste. So if you don't put enough paste on to fill the gaps you have, what do you think the result will be?

The cpu came with paste strips from the factory? Oh, you must mean the factory heat sink came with paste.

Anyhow, when you applied the new paste, did you first remove the old paste and use a bit of alcohol to ensure clean surfaces?

What the "store" seems to be telling you is they think there is nothing wrong with your mobo, cooler, and processor. They think your assembly is the problem, or that there is really *NO* problem. Ask them what makes them feel that way. Might learn something, might not.

If they say they assembled the parts, and the temps were "X", consider paying the $30 for having them do the testing twice, plus maybe whatever it costs if they can assemble the three parts for you.

Where did you get your temp numbers from? What is the temp of your room? If you didn't use realTemp or CoreTemp to get your temps, download them and use them once you get your kit back.

This sounds like a case of an incorrectly installed stock Intel HSF. Did you closely follow the directions? Were the push-pins turned the OPPOSITE direction as the arrows? Did you install the cooler outside of the case so you could ensure all 4 of the push-pins fully seated? Does the cooler feel loose at all?

I'm having a hard time understanding what the motherboard has to do with CPU temps.

Yeah, its important to learn what makes them think its OK lol. I think they owe you that, particularly after charging you.

If/When you reassemble the kit, try this BEFORE installing the mobo:

1) Apply the thermal paste. (I'm not going to recommend a pea-sized amount, or spreading out an extremely thin layer using a razor blade/credit card, or putting three thin lines like the stock cooler comes with. Because all of them can work.)

2) Press the heat sink onto the cpu fairly hard, but do not install the pins. (Or fully install it, your option.)

3) Remove the heat sink and look at the paste on the cpu and heat sink. Did any leak out past the heat sink (too much)? Does it look like too little (much smaller area than heat sink)?

4) Anyhow, adjust the amount of paste and reapply.

5) Install the heat sink, doing pin #1, #3, #2, #4, ie, opposite corners.

6) IMPORTANT: Look at the other side of the mobo, and make CERTAIN that you see that the catches on the two split portions of each pin are under the mobo, and are gripping it because the "third" pin you pushed down between them has forced them outwards. Only then is the heat sink properly installed.

Good luck and let us know how it goes.

I can asure you that I correctly installed the stock Intel HSF. And the amount of paste was also sufficient. I've build more systems in the past and never had so much trouble as with this one. Just rang the company and now they want me to return the PSU and memory to check if this is causing the heat problems. And all this time I don't have a working PC. Last time I ever bought any parts there!

Will keep you posted!

That shop sounds like a piece of work. Anyone can replace parts until you happen to get a good combination. It sounds like they don't have any troubleshooting skills at all. I don't see how the RAM could effect the CPU temp. I guess the PSU could possibly be the problem, but I stick by my statement about the cooler. Let us know how it goes.

^ +1. Blaming a high CPU temp on the motherboard/RAM/etc... is just silly and doesn't make any sense.

^Good luck. Also remember to clean out old paste (Use 90%+ Alcohol) and put in new thermal paste.

^Note, that most of the Motherboards/GPUs/CPUs burning up are caused by not using a high quality PSU. This is not to say that good quality motherboards will fail, but it is unlikely (if using quality parts for ALL parts of the system). My take on motherboards: Gigabyte, ASUS and EVGA make good boards. Some of the BIOSTAR boards are quite good too.

just to let you know how things turned out. Communication with the reseller is really extremely bad. They don't keep their promisses and just shipped everything back, no further sollution offered. I've rebuild the system (I',m getting quicker and quicker ). Used Artic Silver5 as thermal compound this time. Tripple checked to see that the cooler pins clicked into place. Double checked the backside of the motherboard to zee that everthing was properly installed. Booted the system......... and everything is still exactly the same.
I'm going to invest in a new cooler. That's my last option. PSU checked out fine, so that's not the problem. I guess by stock cooler just isn't connecting good enough with the heatspreader of the cpu.
Any suggestions on a good cooler? I'm thinking about the Scythe Mugen 2 . Anybody have any experience with these?
How will I know if it will fit These things are HUGE!

Thanks for reading!

Bas

Glad you fixed it. Well done. Also thanks for letting us know how it went.