gabriele_23- I am almost positive I removed the entire virus. Key word- ALMOST. lol. I followed a guide very similar to the one you gave me. In task manager it was ggn.exe.
ijack-I believe they should have hired a professional from the beginning. They are trying to save a dollar which I personally think is stupid. In the beginning I had someone from the credit card company breathing down my neck preaching that each individual credit card number that is stolen is a $3000-5000 fine. If it was my business that alone would have sent me running to a pro. I would say I'm adequate at home virus removal, so I'm praying I got this one.
Are the business editions of popular anti-viruses that much different from their home versions?