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Pc DOES NOT boot with HD4890 // BOOTS WITHOUT IT! HELP?!

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January 4, 2010 10:16:16 PM

Hi,

Problem: Blank screen (black) when I boot with the HD4890 installed. No mouse or keyboard power. When I take it out (the Hd4890) it boots perfectly using the onboard graphics of my motherboard.

Motherboard:

ASUS M4A78T-E :fou: 

PLEASE, OH PLEASE HELP! :( 

Is it some Bios setting? Is it an update for the drivers? Is it a hardware problem? Did I install my gpu wrong?

Been looking and looking for the past 10 hours, I'm desprate.

More about : boot hd4890 boots

a b V Motherboard
January 4, 2010 10:28:25 PM

What are your specs for the other components (especially the power supply)?
a b V Motherboard
January 4, 2010 10:34:09 PM

Also, are both 6 pin power cables connected?
Related resources
a b V Motherboard
January 4, 2010 10:43:13 PM

+1 for above 2 posts.

@OP: List full specs
January 5, 2010 1:55:33 PM

Antec 902 case, fully working (fans etc)
ASUS M4A78T-E motherboard
Phenom II X4 955 Black Edition With Noctua U12P Cpu cooler.
XFX HD 4890
PSU: Antec TRUEPOWER 650 Watt ( 2 6 pin's are connected to the graphics card.)


I dont see how this is relevant though.. the graphics card is installed correctly, its just some kind of Bios setting or driver that's missing.. Or am I wrong?
January 5, 2010 6:56:55 PM

NEWS:

Got to boot in windows with the Hd4890 in it! BUT!: I had to set the standard (default) GFX to onboard.

Now I get error code 43 for the Hd4890

some more info about the error?

Device information
Name: ATI Radeon HD 4800 Series

Id: PCI\VEN_1002&DEV_9460&SUBSYS_27021682&REV_00\4&204EAC5&0&0010

Also I did a bios update.. Didnt do alot..

PLEASE GUYS :<
a b V Motherboard
January 5, 2010 10:07:40 PM

Sounds like a driver issue for your HD4890. What drivers do you have installed (and what OS are you using)?
January 6, 2010 10:00:34 AM

Windows 7 64-bit (Ultimate) And I've tried installing and uninstalling drivers, but when I try to install any drivers for the detected 'Radeon 4800 series' I get Error code 43.

I'm returning my GFX card for testing.
a b V Motherboard
January 6, 2010 2:35:17 PM

Good luck. Let us know if that works.
a b V Motherboard
January 6, 2010 4:16:28 PM

undertaxxx said:
Windows 7 64-bit (Ultimate) And I've tried installing and uninstalling drivers, but when I try to install any drivers for the detected 'Radeon 4800 series' I get Error code 43.

I'm returning my GFX card for testing.


Before doing that - take the 4890 out of the system - boot into windows using the onboard - go in and change the video driver to the default VGA driver and shut down the system. - Reinstall the 4890 and ensure it is all hooked up (including moving the monitor plug to the 4890 - boot the system and enter BIOS and disable the onboard and set the default boot video to the PCI-e slot - save the changes and let the system boot - after windows loads go in and install the drivers for the 4890 (If it doesn't do this automatically using the found new hardware)
January 6, 2010 9:34:35 PM

I had this problem exact problem, the card was FUBAR & apparently it was my fault so I'm £150 out of pocket. Never buying ATI again unless I have to.
!