Sign in with
Sign up | Sign in
Your question

Cannot access any programs or task manager - virus infection

Last response: in Windows XP
Share
December 20, 2011 10:42:07 PM

Him it seems I have a nasty virus that has hidden all my programs, icons etc and I cannot access Task Manager or 'Run' command unless I start in Safe Mode.
Can you help me get rid of this virus?
December 20, 2011 11:04:59 PM

friedputer said:
Him it seems I have a nasty virus that has hidden all my programs, icons etc and I cannot access Task Manager or 'Run' command unless I start in Safe Mode.
Can you help me get rid of this virus?



start in safe mode; logon with admin, select safemode with networking.

run your antivirus scan.
download, install malwarebytes Free Scanner. After installation, click on update TAB, click check for updates to get the latest signature data base file.
Run full scan. Select all drives you have.

Also download utility unhide & run that.

Hopefully infections will be removed to allow you to function in normal mode.
In normal mode, repeat the above Scans as they may find more infections.

If other problems remain, malwarebytes has free assistance for manual removal. Register and post in the removal forum.
http://forums.malwarebytes.org/
m
0
l
December 20, 2011 11:17:04 PM

thanks for your reply, I'm working my way through it.
Malware program called System Fix is the culprit.
m
0
l
Related resources
!