I bought a video card from Computer Geeks and tried to use the installation CD that arrived with it. The CD was outdated and I went on the Internet to download a more up-to-date driver. Since then my monitor works fine for awhile but then develops these black, vertical lines that make it unusable. The problem is cleared up when I reboot the computer, for a while, but then reoccurs. Somehow, I have three copies of a 'default monitor' and a fourth driver with my monitor's name, Gateway EV730, that I can find with device manager under hardware. I delete the 'default monitors', but they return later. Can't locate the files under the windows directory.
How can I solve the problem? Please help. I can also be reached at 980-428-3002.
I've sent this message to Computer Geeks, but get no reply. They sent this address, supportgeek@geeks.com with the card.
Note: some people say it is unnecessary. I would try RevoUninstaller first, and if that doesn't work, then go to the driver cleaner. You will want to be in safe mode for revo uninstaller as well.
Download the most recent driver, but dont install it. Boot into safe mode and run a driver cleaner. Reboot. Install the new driver. You may be having conflicts with the original driver you installed off the CD.
Download the most recent driver, but dont install it. Boot into safe mode and run a driver cleaner. Reboot. Install the new driver. You may be having conflicts with the original driver you installed off the CD.
Note: some people say it is unnecessary. I would try RevoUninstaller first, and if that doesn't work, then go to the driver cleaner. You will want to be in safe mode for revo uninstaller as well.
Message edited by carickw on 08-12-2009 at 08:07:20 PM