Computer is getting stuck

[spire]

Hello,
my computer is getting stuck when iam use besides am using Eset Anti-virus. please help coz i was trying to formate but is stil stuck in away of format

 

[ksiemb]

Hello,
my computer is getting stuck when iam use besides am using Eset Anti-virus. please help coz i was trying to formate but is stil stuck in away of format

Have you tried running eset scan in safe mode ?

 

[spire]

Best answer selected by spire.

 

[spire]

yes i have tried,but still stucking