Hello, I have a WD My passport Essential se 1tb problem...I plug it in it shows that all my files are there but when I double click on it it shows Folder empty...I can do a search in the start menu for my files but it takes forever to find them...Im using a Sony Vaio laptop and it has windows 7...I have Avast! anti-virus and have scanned both the computer and external harddrive, both coming up clean...Im currently deployed in Afghanistan with the US Army and all my media, ie: movies,pics,music is on the harddrive. This stuff helps me get through the harsh times of war. Can somebody please give me some answers on how to fix this issue? It would be most appreciated!!! HOOAH!!!
More aboutpassport essential problems
First you need to establish the condition of the drive. To do that run WD's Data Lifeguard diagnostic utility against the drive. Does it report problems?