New modem has dial tone but won't dial

I'm running windows XP and installed a new modem, I get a clear dial tone but the modem won't dial. I have tried Hyperteeminal, and created a new connection, both get the dial tone but that is were it stays. It won't dial a number. Thanks for the help
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More about modem dial tone dial
  1. What type of modem? Was the previous modem working or did it have the same issue?
  2. In control panel / phone and modem options / modems / (select modem) properties / modem / look for an option called wait for dial tone - and disable it...
  3. If you installed the modem, and let windows auto install the drivers. Uninstall the modem from Device manager, reboot. When Windows re-installs the modem choose the CD or download the drivers from the modem manufacturers website.
  4. Ah, yes - the good ol' days of dialup :D.



    I suggest going to THIS site and listen to the DTMF tones for a while :whistle:

    Afterwards, do the suggested uninstall/reinstall from Windows and see if that works...
  5. GhislainG said:
    What type of modem? Was the previous modem working or did it have the same issue?


    It was the same type , PCI modem and the old one would not detect a dial tone. I get a clear dial tone on the new one but no dial out. I also have wait for dialtone unchecked. Thanks
  6. jamesgoddard said:
    In control panel / phone and modem options / modems / (select modem) properties / modem / look for an option called wait for dial tone - and disable it...


    I had that disabled from the start, also tried using it. Thanks
  7. tobensg said:
    If you installed the modem, and let windows auto install the drivers. Uninstall the modem from Device manager, reboot. When Windows re-installs the modem choose the CD or download the drivers from the modem manufacturers website.


    No auto install. I loaded the drivers from the CD.
  8. Just a note I tried this modem in another PC hooked to the same line in the same room and it dials out. I put it back in the problem pc and it won't dial out. This is a fresh install , fresh drivers.
  9. If it's a PCI modem, have you tried a different slot?
  10. Yes I have tried different slots. I did notice that when I changed ports it would dial out one time. I would have to change ports to get to dial again
  11. Is it a quality modem like a USR? It looks like the modem isn't fully compatible with the PC.
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