Tom's Hardware > Forum > CPU & Components > Other Components > New modem has dial tone but won't dial

New modem has dial tone but won't dial

Forum CPU & Components : Other Components - New modem has dial tone but won't dial

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BruceMyers48   10-14-2009 at 02:44:04 AM

I'm running windows XP and installed a new modem, I get a clear dial tone but the modem won't dial. I have tried Hyperteeminal, and created a new connection, both get the dial tone but that is were it stays. It won't dial a number. Thanks for the help

------------------------------ Cannibals won't eat clowns because they taste funny!
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GhislainG   10-14-2009 at 04:20:34 AM

What type of modem? Was the previous modem working or did it have the same issue?

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jamesgoddard   10-14-2009 at 10:47:58 AM

In control panel / phone and modem options / modems / (select modem) properties / modem / look for an option called wait for dial tone - and disable it...

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tobensg   10-14-2009 at 03:15:09 PM

If you installed the modem, and let windows auto install the drivers. Uninstall the modem from Device manager, reboot. When Windows re-installs the modem choose the CD or download the drivers from the modem manufacturers website.

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fazers_on_stun   10-14-2009 at 11:37:45 PM

Ah, yes - the good ol' days of dialup :D.

http://img200.imageshack.us/img200/5268/56kmodemoff.jpg

I suggest going to THIS site and listen to the DTMF tones for a while :whistle:

Afterwards, do the suggested uninstall/reinstall from Windows and see if that works...

------------------------------ jennyh wrote: AMD break-even Q4 2009. *Gauranteed* - And she's probably right! :D
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BruceMyers48   10-15-2009 at 01:58:58 AM

GhislainG wrote :

What type of modem? Was the previous modem working or did it have the same issue?



It was the same type , PCI modem and the old one would not detect a dial tone. I get a clear dial tone on the new one but no dial out. I also have wait for dialtone unchecked. Thanks

------------------------------ Cannibals won't eat clowns because they taste funny!
 Reply to BruceMyers48
BruceMyers48   10-15-2009 at 02:00:24 AM

jamesgoddard wrote :

In control panel / phone and modem options / modems / (select modem) properties / modem / look for an option called wait for dial tone - and disable it...



I had that disabled from the start, also tried using it. Thanks

------------------------------ Cannibals won't eat clowns because they taste funny!
 Reply to BruceMyers48
BruceMyers48   10-15-2009 at 02:01:09 AM

tobensg wrote :

If you installed the modem, and let windows auto install the drivers. Uninstall the modem from Device manager, reboot. When Windows re-installs the modem choose the CD or download the drivers from the modem manufacturers website.



No auto install. I loaded the drivers from the CD.

------------------------------ Cannibals won't eat clowns because they taste funny!
 Reply to BruceMyers48
BruceMyers48   10-15-2009 at 02:49:55 AM

Just a note I tried this modem in another PC hooked to the same line in the same room and it dials out. I put it back in the problem pc and it won't dial out. This is a fresh install , fresh drivers.

------------------------------ Cannibals won't eat clowns because they taste funny!
 Reply to BruceMyers48
GhislainG   10-15-2009 at 04:38:31 AM

If it's a PCI modem, have you tried a different slot?

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BruceMyers48   10-15-2009 at 05:43:09 AM

Yes I have tried different slots. I did notice that when I changed ports it would dial out one time. I would have to change ports to get to dial again

------------------------------ Cannibals won't eat clowns because they taste funny!
 Reply to BruceMyers48
GhislainG   10-15-2009 at 05:17:22 PM

Is it a quality modem like a USR? It looks like the modem isn't fully compatible with the PC.

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