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  • Acer
  • Windows XP
Last response: in Windows XP
December 25, 2011 8:40:09 AM

i have a acer laptop that has crashed. i dont have any discs to install any programs on it , it had windows xp. can you help

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a b D Laptop
December 25, 2011 8:46:16 AM

Hello and welcome to Tom's Hardware Forums.

Does it do nothing at all when you turn it back on? If it lights up, press the Function 8 key and see if you're offered the Advanced Boot menu starting with Safe Mode.

If you see that menu, select "Disable automatic restart on system failure" then you should see a blue screen with a Stop Error message. Note the numeric code 0x0000?? and ANY_WORDS_JOINED_UP by underscores and post it all back here.