bowen34

Distinguished
Dec 25, 2011
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18,510
Hello,
i have a acer laptop that has crashed. i dont have any discs to install any programs on it , it had windows xp. can you help
 

Hello and welcome to Tom's Hardware Forums.

Does it do nothing at all when you turn it back on? If it lights up, press the Function 8 key and see if you're offered the Advanced Boot menu starting with Safe Mode.

If you see that menu, select "Disable automatic restart on system failure" then you should see a blue screen with a Stop Error message. Note the numeric code 0x0000?? and ANY_WORDS_JOINED_UP by underscores and post it all back here.