Hello.
I am having a minor problem with a new system I just built--minor meaning I can function, but major in the fact that I CANNOT FIGURE IT OUT. Let me, first of all, explain what I have.
Antec Three Hundred case
ASUS M4A78T-E motherboard
AMD Phenom II X3 720
4GB (2x 2GB) Crucial Ballistix Tracer DDR3
Antec 500W earthwatts PSU
500 GB Seagate HDD
Lite-On SATA DVD-RW
Windows 7 Build 7100
When in either Windows 7 or in Windows XP, I hit the power button on my unit, the system shuts off cold as if I shut off the power at the PSU. I can take a metallic object such as a pen or a key and cross the PWR pins on the motherboard, and it shuts down just like it should.
This is what I have tried. This list is not exhaustive:
1) Taken board completely out of case
2) New PSU
3) Detaching all devices except power switch
4) New power switch
5) Attempting to use the reset switch
6) Both Windows 7 and Windows XP
7) Reset BIOS
8) Updated BIOS
9) New motherboard
10) Scouring the BIOS for possible settings that need to be adjusted, to no avail
11) Checking and rechecking and re-rechecking the pins on the board to make sure they are properly connected
I build and repair systems for a living. I work on JUNK Compaq and Dell systems that have been in the closet for ten years, and they shut down softly when you press the power button; but this high end system I've built eludes me in this one issue! Everything else works as it should. I do not have any overclocking features or propriety ASUS power management utilities installed.
Keep in mind, that if I short-circuit the pins on the motherboard, everything shuts down beautifully. If i use any sort of power button, it shuts off cold. Sometimes, the switch acts eradically. On occasion, when I depress the power switch, it "resets." As in, it just shuts off and turns back on instantly as if I depressed the reset button. But whether it shuts off cold or "resets," it never ever shuts down softly UNLESS I short-circuit the pins on the motherboard.
I have called Asus customer support and technical support, but they have been little help. One suggested I try a new motherboard, which I have done. Everything has been swapped out or changed with the exception of the CPU.
Any help would be appreciated.
I am having a minor problem with a new system I just built--minor meaning I can function, but major in the fact that I CANNOT FIGURE IT OUT. Let me, first of all, explain what I have.
Antec Three Hundred case
ASUS M4A78T-E motherboard
AMD Phenom II X3 720
4GB (2x 2GB) Crucial Ballistix Tracer DDR3
Antec 500W earthwatts PSU
500 GB Seagate HDD
Lite-On SATA DVD-RW
Windows 7 Build 7100
When in either Windows 7 or in Windows XP, I hit the power button on my unit, the system shuts off cold as if I shut off the power at the PSU. I can take a metallic object such as a pen or a key and cross the PWR pins on the motherboard, and it shuts down just like it should.
This is what I have tried. This list is not exhaustive:
1) Taken board completely out of case
2) New PSU
3) Detaching all devices except power switch
4) New power switch
5) Attempting to use the reset switch
6) Both Windows 7 and Windows XP
7) Reset BIOS
8) Updated BIOS
9) New motherboard
10) Scouring the BIOS for possible settings that need to be adjusted, to no avail
11) Checking and rechecking and re-rechecking the pins on the board to make sure they are properly connected
I build and repair systems for a living. I work on JUNK Compaq and Dell systems that have been in the closet for ten years, and they shut down softly when you press the power button; but this high end system I've built eludes me in this one issue! Everything else works as it should. I do not have any overclocking features or propriety ASUS power management utilities installed.
Keep in mind, that if I short-circuit the pins on the motherboard, everything shuts down beautifully. If i use any sort of power button, it shuts off cold. Sometimes, the switch acts eradically. On occasion, when I depress the power switch, it "resets." As in, it just shuts off and turns back on instantly as if I depressed the reset button. But whether it shuts off cold or "resets," it never ever shuts down softly UNLESS I short-circuit the pins on the motherboard.
I have called Asus customer support and technical support, but they have been little help. One suggested I try a new motherboard, which I have done. Everything has been swapped out or changed with the exception of the CPU.
Any help would be appreciated.