XP stuck in sleep mode

My neighbour's Acer travelmate 240 goes straight to sleep mode at startup. Monitor on the laptop stays black but screen can be very faintly seen with icons etc. using an anglepoise lamp shining at an angle right on the screen. Sound is good and Antivirus updates automatically etc.

I have hooked up a spare monitor which briefly flashes the Acer logo at boot up then msg says entering sleep mode.

I can start up no problem in safe mode on the spare monitor but monitor on the laptop stays almost black.

Any suggestions much appreciated.
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  1. Mid Wales Dave said:
    I can start up no problem in safe mode on the spare monitor but monitor on the laptop stays almost black.

    Any suggestions much appreciated.
    Logon in Safe Mode and disable Hibernation in Control Panel \ Power Options \ Hibernation.

    If that isn't possible, by any means possible* delete the hidden file "Hiberfil.sys" located in C:\


    *Possible means:
    Recovery Console, Live CD (Hiren's Boot CD), Remote Connection, Network, External Hard Drive USB connection.

    How to Use the Recovery Console
    http://www.computerhope.com/issues/ch000627.htm

    Delete (Recovery Console) Delete Command Syntax:
    http://pcsupport.about.com/od/termsd/p/delete-del.htm

    Hiren's BootCD
    http://www.hirensbootcd.org/download/

    2.5" USB 2.0 SATA Hard Drive HDD Case Enclosure
    http://www.amazon.com/SATA-Hard-Drive-Case-Enclosure/dp/B001AAVA08

    External HD Enclosures
    http://www.newegg.com/Store/SubCategory.aspx?SubCategory=92&name=External-Enclosures
  2. Many thanks for the response Chicano. Will give it a try. Regards, Dave
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