please help my laptop is not working and i didnot make a disc how can i restore it to the setting it was on before it was bought i have tried to do the factory reset but that is not working i am a novice at this and i do not know all the jargon for the laptop so if someone can help me reset my laptop could you please tell me in plain english so i can understand it no one told me i had to make a back up cd please please help me to get my laptop up and running again thanks in advance
ann
please help my laptop is not working and i didnot make a disc how can i restore it to the setting it was on before it was bought i have tried to do the factory reset but that is not working i am a novice at this and i do not know all the jargon for the laptop so if someone can help me reset my laptop could you please tell me in plain english so i can understand it no one told me i had to make a back up cd please please help me to get my laptop up and running again thanks in advance
ann
First tell us whats wrong with your laptop, is it the hdd, power, cpu, memory? What messages do you get when you try to turn it on.
If its the hdd and the data can't be accesed and you made to backup, then its all gone.