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USB Issue

Last response: in Windows XP
January 4, 2012 12:51:52 PM

I am using win xp and attempting to attach a disk duplicating machine (Bravo 11 Privera DVD Copier), but my computer doesn't recognize it when plugged in and doesn't assign a drive letter. I also get get an error message that reads: "cannot recognize robot" Can you help me? Thanks.

More about : usb issue

January 4, 2012 1:32:46 PM

I know the manual says to let windows detect the bravo before installing the software & drivers, but I'd try installing the drivers first, then power up the duplicator afterwards and see if it finds it.