New build possible chipset error?

I am not sure where to put this thread. I have a new system. XP PRO AMD 940 x4 with AMD chipsets on motherboard.
It is the Gig UD4H motherboard. Corsair 800 ram. My software which I build the system for GVI by TASCAM is no longer supported anywhere. This is not good as every time I load the sample with Gigapulse encoded (which is a reverb calculation thing) the system generates an error (GVI hosting shell) and it closes. It loads regular samples fine and the system has been flawless with everything else. GVI is highly rated solid software as well... not flaky. My question is...

With no software support and limited to no forum Tascam support what are my options to fix this? Should I take it to a computer fix it store to see if they could figure it out? Is there a place that I can place error file(s) where experts know how to read this exactly? Perhaps I should load Windows 7 RC... and see if this solves the problem. I have never had any problems with this software on my other AMD computer. I have installed the software twice to make sure nothing was corrupt.
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More about build chipset error
  1. Please list full system specs, also have you run memtest on each stick? Send it through atleast 10 times and make sure you dont get any errors, also run prime 95 and see if that crashes, if it crashes at stock speeds then you have a piece of bad hardware.
  2. WILL DO TONIGHT AND GET BACK TOMORROW! THANKS!
  3. I know nothing about your program but I have a suspicion you need to look at the sound on your mb
    [ this makes sense , right? ]


    new motherboards have Hi-def sound support

    older boards used the AC97 codec

    I suspect your board can be configured to run either . Check the mb manual and try and set it up to be running AC97

    worth a shot
  4. I will try but I doubt this is involved as it has been tried with firewire external and internal sound card... crashed both times. The prior poster recommended ram testing and prime torture test. So far prime 95 has run flawlessly... will let it keep going though.
  5. Well Hunter, did what you asked and I have no errors. I tortured the ### out of it. Both Cpu and Ram have no errors that were brought up. Even ran two different test softwares concurrently and no problems. Ran in all permutations for hours. This GVI instance with Gigapulse is the only error showing up with any software I have. I will tell you that its older brother Gigapulse is programed at the kernel level. Maybe GVI is as well... I don't know what Kernel level means other than it is supposed to be faster and less stable. Any other ideas that might help me resolve this? I will tell you that it loads fine... until the very last moment and it closes if that tells you anything. Will follow this with my complete specs. System is not overclocked.


    WINDOWS XP PRO ON 320GB WD BLUE
    4X BLUE 320GB IN RAID 0

    AMD X4 940 cpu at normal clock speed

    Corsair 800 4gb ram

    Model
    Brand CORSAIR
    Model TWIN2X4096-6400C5
    Type 240-Pin DDR2 SDRAM
    Tech Spec
    Capacity 4GB (2 x 2GB)
    Speed DDR2 800 (PC2 6400)
    Cas Latency 5
    Timing 5-5-5-18
    Voltage 1.8V
    Multi-channel Kit Dual Channel Kit
    Heat Spreader Yes
    Manufacturer Warranty
    Parts Lifetime limited
    Labor Lifetime limited

    motherboard is
    GIGABYTE GA-MA790GP-UD4H AM2+/AM2 AMD 790GX HDMI ATX AMD Motherboard

    Model
    Brand GIGABYTE
    Model GA-MA790GP-UD4H
    Supported CPU
    CPU Socket Type AM2+/AM2
    CPU Type Phenom FX / Phenom / Athlon 64 FX / Athlon 64 X2
    FSB 2600MHz Hyper Transport (5200 MT/s)
    Chipsets
    North Bridge AMD 790GX
    South Bridge AMD SB750
    Memory
    Number of Memory Slots 4×240pin
    Memory Standard DDR2 1200 / 1066 / 800
    (Whether 1200 MHz memory speed is supported depends on the CPU being used)
    Maximum Memory Supported 16GB
    Channel Supported Dual Channel
    Expansion Slots
    PCI Express 2.0 x16 1 x PCI Express x16 slot, running at x16 (PCIEX16_1)
    1 x PCI Express x16 slot, running at x8 (PCIEX8_1)
    PCI Express x1 3
    PCI Slots 2
    Storage Devices
    PATA 1 x ATA100 2 Dev. Max
    SATA 3Gb/s 6
    SATA RAID 0/1/5/10/JBOD
    Onboard Video
    Onboard Video Chipset ATI Radeon HD3300 graphics built-in 128MB DDR3 1333MHz SidePort Memory
    Onboard Audio
    Audio Chipset Realtek ALC889A
    Audio Channels 8 Channels
    Onboard LAN
    LAN Chipset Realtek 8111C
    Max LAN Speed 10/100/1000Mbps
    Rear Panel Ports
    PS/2 2
    Video Ports D-Sub + DVI
    HDMI 1 x HDMI
    USB 4 x USB 2.0
    IEEE 1394 1 x IEEE 1394a
    S/PDIF Out 1 x Optical
    Audio Ports 6 Ports
    Onboard USB
    Onboard USB 8 x USB 2.0
    Onboard 1394
    Onboard 1394 2x 1394a
    Physical Spec
    Form Factor ATX
    Dimensions 12.0" x 9.6"
    Power Pin 24 Pin

    Onboard video is being used.


    500 watt power supply
    Model
    Brand OCZ
    Model OCZ550FTY
    Series Fatal1ty
    Spec
    Type ATX12V / EPS12V
    Maximum Power 550W
    Fans 120mm fan
    PFC Active
    Main Connector 20+4Pin
    +12V Rails 2
    PCI-Express Connector 1 x 6-Pin, 1 x 6+2-Pin
    SATA Power Connector 6
    SLI Ready
    CrossFire Ready
    Modular Yes
    Efficiency 82% Typical
    Over Voltage Protection Yes
    Input Voltage 100 - 240 V
    Input Frequency Range 50/60 Hz
    Input Current 10A
    Output +3.3V@25A,+5V@25A,+12V1@25A,+12V2@25A,-12V@0.3A, +5VSB@2.5A
    MTBF >100,000 Hours
    Features
    Connectors 1 x Main connector (20+4Pin)
    1 x 12V(P4)
    1 x 12V(8Pin)
    4 x Peripheral
    6 x SATA
    2 x Floppy
    2 x PCI-E
    Features OCZ PowerWhisper Technology
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