Black Screen

[ckbtrodrigue]

Hi, I Have Been Searching All Over The Internet The Past COuple Of Days Due To An All Of A Sudden Problem. Heres The Basic Rundown, I Have An HP Touchsmart IQ504 PC. 2 Days Ago, I Ran Into A Problem Of The System Freezing And Going To A Black Screen. I Cycled The Power. I Removed And Reinserted The Memory. It Worked For A Day, THen Now, it Isn't WOrking Anymore. I Try TO Restart It, I Can't Get ANything Besides Blue Lights And Hearing THe Fan ANd Maybe Hard Drive. The Screen Remains Black. THe Farthest I Was Able TO Get Was A Blue Hp Screen WIth Menu Options, Once, THen It Froze. I Have Inserted The Recovery Disc, Nothing. The Yellow Light Flashes On The Drive, But It Doesn't Do Anything. I COntacted HP, They Suggest A Recovery, I Can't Do It Because I Can't Even Get To the BIOS To Change It TO Boot From CD. Best Buy Says They Can't Do Anything If THey Get the BLack Screen. Also, Since It's A Touchsmart They Say They Can't Open It Up. What DO YOu THink Is GOing On?

 

[Upendra09]

either your video card is shot or your PSU is dying

you are going to have to send it to HP

 

[Maziar]

Please don't make 2 threads with 1 subject,follow the thread here:
http://www.tomshardware.com/forum/268942-30-black-screen