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Dropped external hard drive..

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May 2, 2011 12:03:29 PM

Hello,
My external hard drive hit the floor from the top of my desk, now its making a funny noise like the disk isn't turning properly.. and there is a red light instead of a blue light when I turned it on. Is there a way I can transfer the files on this hard drive to another?
a b G Storage
May 2, 2011 12:16:54 PM

does windows recognize the drive when it is connected? its worth trying to see if you can transfer the files off in this way. i'd see how much the drive is responding to you, hopefully you can still transfer files off before it dies. there are recovery software suites available but i don't think they will work in case of mechanical failure.

if you damaged the r/w heads inside or threw things out of alignment you might not be able to read the data. i'm sure there is an option out there to get the heads fixed and to transfer data off but unless you're talking about some very important data the price isn't worth it.

two suggestions for the future:

-back up all of your data in multiple sources

-invest in an external hard drive equipped with a rubber shell. i think lacie made one that they proved could survive quite a fall and still work. hard drives can be quite fragile if bumped in the wrong way.
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a c 371 G Storage
May 2, 2011 12:18:17 PM

Well, hopefully only the enclosure malfunctioned and the drive is still intact. You can try removing the drive from the enclosure and attaching it directly to your motherboard and see if it's readable that way.
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a b G Storage
May 2, 2011 12:20:49 PM

yes, check that too.

nice catch hawkeye.

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May 2, 2011 8:26:19 PM

Thanks for the info guys, Windows is not reading the drive.. I hear the disc turning but its not turning smoothly..
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May 4, 2011 4:52:49 AM

Check your drive, did it sound like click.click.click...? If yes that mean your drive have head damage, that's common trouble when we drop HDD. In that case, we must be replace the head for recovery data and it take so high price.
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