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My printer will not print

Forum CPU & Components : Other Components - My printer will not print

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Anonymous   10-27-2009 at 03:26:28 PM

What have I done wrong? I have a konica minolta 5430 DL. It is a shared printer in our office. I cannot print from email or from my accounting program (Cougar Mountain Software). I deleted the printer driver and reinstalled it, I have searched for driver updates. I have tried a different usb port. I have tried a different usb cord other than the one I was using orginally. The computer dings and says it recognizes the printer. It will not even print a test page from the computer, but when we push the test page directly from the printer it will print. What should we do now?

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dontwanna   10-30-2009 at 09:51:15 PM
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When that happened to me, I found there was a different setting in my accounting program which was set to a different printer.

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