ok - I can see your point - you have a right to be angry based on what I now know about your job. Please understand mine - and I will explain it because I think it may help you to help other frustrated people in the future. I am not someone who tries to do things that I cannot. I would not try and build my own car or rebuild a transmission. but a computer is neither and I learned to build out of necessity. My last job was working for an extremely rich and prestigious university; however, my boss was so cheap that he told me he would not buy me a computer - I had to go to the surplus store and buy a used one that was two generations behind what I needed. Since he was an idiot, I went around him, and bought the parts through various companies from my budget and right under his nose. I then bought several books on building a computer, went and asked questions of the IT people, and even had a computer engineering student help me build my first computer. I made mistakes, some of them dumb, and it cost me; however, I never made the same mistake twice.
Now, I often seek advice on these"expert" blogs. You say you get frustrated with people who forget the simple things. Well, I find it frustrating to get the same dumb advice over and over. For example, my dryer broke down and I tried to find out what I could to fix it. In the past fixing dryers was an easy task - a motor, a drum and a pully, badabing, done! Now we have computer parts in our dryers! When I finally did get tech support on the phone, they read me the stuff in the dryer manual. I told them, nicely, that I have a manual and I tried all of the stuff in it. They said they had nothing more to tell me. -- I get that a lot. I have even written in some blogs exactly the steps I have taken. and people still start with the same dumb advice - even though I had stated that I already did it. These people can't think. They read a "script" that tells them "first do this, then do this" ... and no matter what you tell them, they just read the script.
We live in a country where people do not think. A small part breaks down on a car and they replace an entire section of an engine even though a washer or a gasket would have done the trick. People do not understand theory and real mechanics are gone. .
Perhaps I was short with you and I apologize. I probably should have explained more; I assumed that there would be someone here that would give me expert advice. Therefore, I will not bother you with anything further; however, in the future, why not simply ask the person what steps they have already taken instead of assuming they are idiots (though I am sure many are). Maybe even start with the more advanced stuff and see if they say. Please understand the following - it is not meant as a brag it is about people like me - many of whom do a lot of their own things. I have several advanced degrees along with several years worth of engineering credits (I left engineering because the advanced level courses I was taking as an undergrad were too easy - I was unaware of my gifts). Anyway, many of us do know enough to plug in the monitor, seat the card correctly, check the manuals to make sure a power cable inside the machine have not come undone and even reset the CMOS, sometimes by removing the battery for a few minutes. Building a computer is really not rocket science if one can read - it is not like programming or creating a new program. Many who do it are quite capable. Those who are not usually give up.
Thank you anyway, I wish you the best.
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