Hi
Sorry for this bit of thread necromancy but I'm facing the same problem ... or have faced, because I already installed the cooler, incorrectly. The cpu is running find and at normal temperatures so I can't have messed up too badly but I'd really like to correct the mistake, and sooner than later. I already wrote Zalman in regards to spare parts, where to get them or what other advice they can give me but I figure, support being what it usually is, I might just get back some automated reply and that's it.
What I did: I also couldn't seem to fit the Zalman backplate over the stock one (Asrock Z77 Pro 3 motherboard, LG 1155), so I removed it. Made sense, remove the one backplate to substitute it with the new one. However, once that one was removed there was nothing to hold the mounting bracket screws in place, the Zalman backplate doesn't have any screwholes for that. By that point the double sided tape was already on and I'm pretty damn sure it can't be removed without tearing apart.
So the cpu is currently pretty much only fixed in place by the heatsink. I guess that's not ... good...? Or might it (I very much doubt it but damn would that be great ...) actually be fine that way, seeing as no problems have presented themselves so far?
Zalman does have custom mounting brackets, the ZM-CS5A, which is compatible with the CNPS 9900 series, however the MAX is specifically *not* mentioned under compatible products, so I'm not sure that would work.
Would such a custom mounting bracket, fixing the cpu in place - if it's compatible, even though I haven't even found a retailer selling those - be enough to fix the problem?
The main problem to just un- and redoing the whole installation of the cooler is the damn double sided tape. There's no spare provided and simple household doublesided tape seems to thin. Maybe there's some way to create a substitute for this double sided tape bit? Or would the installation actually work without it?
What adviced can you give me? Would be very grateful.