I was on my Laptop when it suddenly froze. I didnt have time to take care of the issue so I shut the screen. When I went to turn it back on I got a Black screen with just the mouse pointer visable.
I shut the computer down by holding in the power button.
When I pressed the power button in to turn it back on it gets to the microsoft corp and the green loading line that scrolls in the center of the screen. Nothing loads up and the screen stays here.
Ive shut it down again by holding in the power button.
I have done this a few times and the only other diffrence is sometimes I get the screen that says "system error recovery".
It gives two options. The first is to run system recovery and the other is skip.
Ive done both options and neither worked. The system recovery goest through the whole process but then says unable to repair. The skip brings me to a black screen with the mouse pointer.
Any help? Thank in advance!
I shut the computer down by holding in the power button.
When I pressed the power button in to turn it back on it gets to the microsoft corp and the green loading line that scrolls in the center of the screen. Nothing loads up and the screen stays here.
Ive shut it down again by holding in the power button.
I have done this a few times and the only other diffrence is sometimes I get the screen that says "system error recovery".
It gives two options. The first is to run system recovery and the other is skip.
Ive done both options and neither worked. The system recovery goest through the whole process but then says unable to repair. The skip brings me to a black screen with the mouse pointer.
Any help? Thank in advance!