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Hitachi hard disk not detected please help

Last response: in Storage
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May 19, 2011 6:09:21 PM

Hello,
i recently bought a HITACHI 500GB external hard disk. It is not detected in my laptop, but is detected in other laptops. Other hard disks (except hitachi) are detected in my laptop. I use windows 7. I reinstall the O/S, but the problem still exits.So how can my hitachi hard disk be detected in my laptop?
May 20, 2011 11:22:05 AM

Check if this drive is visible in Disk Management (My computer > Right Click > Manage > Storgae - Disk Management. If its visible you may need to Initialize the disk.
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a b D Laptop
a c 288 G Storage
May 20, 2011 8:45:09 PM

Could it be that your laptop doesn't support SATA-2? If so, is there a jumper setting on your HDD that limits the interface speed to SATA-1?
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