Canon I-860 has all new cartridges but will not print

Two things, one is the print head is shot and must be replaced.
The other is that the printer has been De-selected.
You did not say if it "tries" to print, but produces no text.....or if the printer does not respond at all?
Give more details please.

The printer acts like it is printing but only CLEAN sheet of paper is produced. I also printed a graphic image (jpg foto) and it printed but very poor quality. I suspect that the print head is bad but don't know how to remove it. I do use my HP printer as primary, but am very familiar with selecting one or the other.

Tom

1. Remove the five ink cartridges.
2. Lift the gray handle on the right side of the Carrier (that holds the ink carts. and the print head).
3. Gently press the sides of the print head toward the middle about a mm, lift a bit and pull out.
4. Set the bottom of the print head on a folded damp paper towel. (Dampen ONLY with warm water)
5. Let set for a couple of minutes. Move to a clean spot and let set again.