hunter315 :
Can you post a link to one of the studies that shows the 30-40% increase in performance due to your clean room? I dont trust the results of a study unless i can read through it myself and identify any potential conundrums in the study.
And unless all of your cases come with hepa filters over all of the fans, whenever they are turned off dust will enter and settle into the case, the antec 900 in your lvl2 intel system has a large top mounted fan that on the stock case does not have a dust filter put on it because it is primarily an exhaust fan, so unless you are adding HEPA filters to all of the fans, which will clog and need replacement fairly regularly, opening the system does no more to increase the amount of dust in the system than leaving it off for a week.
I also noticed that while your base systems are a good value you make most of your money off of the fact that the base model is inadaquate for the average user, your lvl2 amd system comes with a 4650 which while decent isnt enough to run crysis on high on even a 1280x1024 monitor, but for $105 you can upgrade to a 512MB 4850, but for $110 i can get a 4850 with a double lifetime manufacturer warranty off of newegg.
And this is more of an academic discussion than an efight, if you guys actually have something ground breaking i might be interested, but i prefer to see the evidence myself, preferable from independent, third party lab results, and your show room on long island is quite a ways away.
I am sure I can get the a copy on Monday. This was a privately funded study, so I am unsure if we had a lab do it, or our people. I did a few searches for it, but I don't remember the title, form number or anything. Give it a shot, the results were not privatized. We sent out a white paper on our findings. It is not 40% if you build at home, although a simulated home build was the 40%. It was:
Clean room with ESD gloves, clothing and face mask.
Clean room in normal cotton clothing.
Outside clean room with strap, mat and clothing.
etc.. etc..
Down to cotton clothes, bare hands with normal non-magnetized tools.
The 40% is the amount of static a component could take before it failed. This resulted in loss of performance and random errors, bugs etc.. Which we nicknamed "forum errors".
I am writing that from memory just to give a guideline. I do not remember the specifics.
I do apologize for calling it an efight, but the next few paragraphs I am going to respond to are reminiscent of one
although I had answered some of these questions, so I will cut and paste.
"The case and the motherboard are grounded to the case itself and the power supply. Shipping and setup are still dangerous for the PCs, but once they are in the home they are plugged in which grounds the case, and therefore the components. We counter this danger with an extensive burn-in session which “tempers” the components versus the affects. We also use only top-end cases that pay attention to the dangers of ESD. Look at your case, most have a lot of extra metal under the motherboard mounting tray. The more metal and the better the connection to that metal, the larger the shock has to be. What protects these components when you remove from their ESD protected packaging in your home?"
Our base system, that you call "inadequate" is guaranteed to play ALL new games with acceptable settings (moderate res, moderate settings.. etc.). This is the machine that made us famous! Also our top selling system, by far. If you think about, that system plus... Lets say anywhere from 20-40% performance, is pretty nice
Contrary to popular belief, a video card is there to compliment a system by relieving stress of the processor and main system memory. This does not solely define the performance of a game. To big of a card, you create a choke point as it requests to much information from the processor and RAM. To weak of a card, like a 4650 on an i7 system as you stated before, and you cripple your whole machine. That poor little card is probably screaming for dear life lol. A computer is only as fast as the weakest choke point. - This is our theory of balance between components. Matching the I/O speed of each component carefully.
First, even if we are few dollars over a build at home (which I am unsure if we are), we pay for a clean room, engineers, not to mention the highly knowledgeable and exemplary sales staff
- We are definitely one of the lowest priced manufacturers out there. I regularly do quotes against Cyberpower, iBuypower etc.. Who are very cheap. We also have our custom quote system in which we work with you to build your dream PC, for your budget. Who pays for our expertise? You trying to get me fired!?
Second, manufacturer warranty is not offered from Newegg, or any retailer. It is a manufacturer warranty, therefore as long as your component was manufactured, you will still have this replacement warranty. Although, we handle for you, even after warranty periods. You just pay for shipping. Otherwise they take weeks sometimes to return the part.
Third, last time I put one our Gamer LvL1 on Newegg it came to about 380ish. Add shipping, ESD tools (please tell me you are not using any old tools), strap, mat, high-end thermal paste (this stuff is crazy) added wires and.. really? This is "cheaper" to you? Retail is expensive, you receive no support and you have to factor your time and your downtime should you need a repair and shipping cost (free from most boutique builders). I can see if you were forced to buy a proprietary build, but there a few boutique companies still out there.
Plus, I would like to point out a very interesting fact to you. DOA and overheat are not words in our vocabulary. I forget the exact statistic of DOA parts to our company, but I know its less then 1%. Overheat? The majority of our computers do not surpass 44 degrees, even under stress. This is also due to our theory of balance.
Less then 2% of our computers are returned for warranty service due to repairs. I am sure the majority of those are moving parts also (HDD or DVD failure).
These statistics lead us to believe that our clean room works. We are not rocket scientists that invented a better computer. We simply do what was standard place in the industry only a few years ago, that has been forgotten now because of the absurd cost.
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