Did you install it as per instructions (usually install driver first).
Try another PCI slot (ignore the notches).
If no joy, go into the motherboard's BIOS screens and disable any ports not in use -- COM, Midi/Game, Parallel Printer (if using USB printer). Then reboot Windows a couple of times to reassign resources.
I already emailed them many times and said your windows 7 driver doesn't work. No responses.
I will head to the shop that I bought this from (MSY) but I'm pretty sure they will ask to the manufacturer.
In most jurisdictions your contract is with the retailer not the manufacturer. A warranty is simply an agreement between retailer and manufacturer that the latter will take over liability during the first 12 months. It does not affect your right to claim replace, repair or refund from the retailer.
If the staff at the shop doesn't understand that, demand to speak to someone in charge or at head office.
yeah I know what you mean, But the card box doesn't contains anything about windows 7. He will simply say use it with vista or xp and you won't have any prob.
i know their answer before I go to them.
I would reply that Win 7 is the current operating system, as acknowledged by the fact that a Win 7 driver is provided -- and that it's no good directing you to obsolete operating systems to solve a problem with what they've sold you.
The fact is that either the card or the card's Win 7 driver doesn't work -- thus it is not as described.
Frankly it would be easier for them to find you an adapter which they think will work -- and if it doesn't maybe, then, they will have grounds for blaming you !