Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Ads
Tom's Hardware > Forum > Windows XP > General Discussion > Issues with sound - realtek audio 97, windows xp

Issues with sound - realtek audio 97, windows xp

Forum Windows XP : General Discussion Issues with sound - realtek audio 97, windows xp

Word :    Username :           
 

Hi there, I think I've done something silly. Was attempting to increase the sound level on my old computer, i'm not great with computers so was basically having a muck around. I turned on and maxed up levels on equaliser on sound effect manager and sound and audio devices, deleted and reinstalled Realtek Audio 97 and downloaded Max Driver and updated a couple of drivers.

Result? suddenly my sound and video went very stuttery and jittery.

As i didn't know what bit of the above (or a combination thereof) had caused it I went into system restore and restored the system to a point prior to my mucking about. This has had zero effect. i've still got the same audio/visual problem. I'm really flummoxed as to what to do now. Any advice very gratefully received!

thanks, Sarahx

Reply to sarahharries
Register or log in to remove.

You can download the latest Realtek AC97 drivers here. After download, install them.

If you still have problems with the sound, use the Control Panel to uninstall RealTek. Then restart the computer and re-install the new drivers.

Reply to treefrog07

treefrog07 wrote :

You can download the latest Realtek AC97 drivers here. After download, install them.

If you still have problems with the sound, use the Control Panel to uninstall RealTek. Then restart the computer and re-install the new drivers.



Lovely thankyou! i'll give that a go :)

Reply to sarahharries

You're welcome, I hope it solves the problem.

Reply to treefrog07

treefrog07 wrote :

You're welcome, I hope it solves the problem.



ahh, sadly not. I followed the link and downloaded and installed the XP version WDM_A406.exe. When that failed, went to control panel, deleted realtek and then reinstalled and restarted. Still the same :(

any other suggestions?
xx

Reply to sarahharries

There is a sound troubleshooter: In Control Panel select "Sounds and Audio Devices."

-- On the Volume tab, Speaker settings, press the Advanced button:
-- Speakers tab: Make sure the setup matches you speaker configuration.
-- Performance tab: press the Restore Defaults button
-- When you are done press the OK button

-- On the Hardware tab, select Realtek AC97:
-- press the Properties button, on the General tab: check the Device status. On the Properties tab, confirm that Realtek is the audio for each device listed. On the Drivers tab, confirm that the driver is the one you installed today. Then press the OK button.
-- Press the Troubleshoot button, and windows troubleshooter will walk you through its menus.


Let us know if you got your sound back.

Reply to treefrog07
Register or log in to remove.
Tom's Hardware > Forum > Windows XP > General Discussion > Issues with sound - realtek audio 97, windows xp
Go to:

There are 1621 identified and unidentified users. To see the list of identified users, Click here.

  • Ask the community now
  • Publish
Ad
Ads
Latest best answer
Microsoft Updates - In Triplicate !
By Hawkeye22, 1 day ago:

They won't show up in add/remove programs because they were superceded by a different...

Best offers
They won a badge
Join us in greeting them
Top experts