I can see my external hard drive in device manager, but not able to access it

[jtran888]

I can see my Maxtor external driver in both device manage and my computer but every time I try to access it, it gave me 'I/O Device error' message. I also ran Disk Check in Device Manager and it says the disk is ok. Please help.

 

[Ubrales]

Maybe it needs the driver updated. Try disabling the external drive (Maxtor) in Device Manager, then re-start the computer with the external drive connected. Windows will "find" the new device and install the proper drivers.

 

[John_VanKirk]

Hi there,

there are a bunch of reports about Maxtor external drives developing I/O errors.

One report that worked was to run from the cmd line chkdsk X /f using the /f or fix switch and see if that's helpful