Supreme FX X-FI Sound Card Issue ?

hey guys ! i got here the Asus Ex-58 EXTREME RAMPAGE II ! i had the Supreme FX X-FI Sound card with it ! so everything was working normally until i installed this feature ! and when i did ! i had a message telling me to put the S-N of the program so i found the S-A on the CD holder however it wasnt working and it kept telling me its not valid ! i was working on Windows XP 32 Bit at the time and ive noticed some features over there like the Crystallizer and Equalizer stuff like that anyway ! when i started with Windows 7 i had to download the drivers for the 64 bit system ! i downloaded the program but first of all : i can not locate the S-A number message anymore it doesnt appear ! second of all : the whole features of the Supreme Sound card is gone all i got left is Speakers and Mixer thats it nothing more nothing less ! i tried to log on the files in the system of Creative but didnt work ! can someone tell me please whats that problem ? and how to get this S-N message back ? i hope u would tell me also about this S-N problem i came with thnx all !