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Absence of keyboard capital letters and symbols as well

Last response: in Windows XP
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January 23, 2012 12:52:28 PM

please help me to find how can I troubleshoot the problem I encountered in my computer's keyboard?......here are the lost letters ----capital h,y,and n. Thank you Very Much
January 23, 2012 2:00:13 PM

Try a new keyboard. This will let you know if its a hardware (Broken Keyboard) problem.
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