Is there a free service to help me access recovered data on an external hard dri

Hello, I paid to have my data recovered when my computer was reformated to "factory settings". I lost all my documents and pictures. The external hard drive has recovered data on it, but it is not readable. How do I access it so I can see what it is ?
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More about free service access recovered data external hard
  1. Go to www.piriform.com and download Recuva This is a free data recovery program.

    Does this drive show in the bios or in my computer or during post?
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