Tom's Hardware > Forum > Wireless Networking > Wireless General Discussions > Little weird...
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DonnieDarko   06-11-2004 at 05:53:06 AM

I just setup a new wireless lan in my house and I have to say i'm quite happy with it's speed. But my problem is, Every once in a while I get disconnected for 5-10 seconds. But that's not the surprizing part, I figured i'd get that with the wireless connected pc. But, I have a pc that is wired directly to the router and also gets the disconnection. Is this the router? Or is it possible it is my isp? Could it also be my cable modem?

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blah   06-11-2004 at 08:29:32 AM
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"Customer" line of routers ALL do that, no matter what brand it is (trust me, no big deal:)

..this is very useful and helpful place for information...

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kwebb   06-11-2004 at 02:11:19 PM
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Consumer routers do not all do that. That's ridiculous but considering the source..... Anyway, if both the wired and wireless clients are disconnecting then the first thing I'd try is flashing the firmware. Even if you have the most current version but especially if you don't. It's unlikely your modem has anything to do with. Did it give you problems before you introduced the router into the mix? Doesn't sound like it. Logic dictates that if a problem surfaces right after you put a new device on your LAN, then it's a pretty good bet that is the problem right? If the firmware doesn't solve the problem then I'd call the mfg of the router and get a trouble ticket started. They may have a fix for you but if not then they need to RMA it. It is NOT normal. For wireless it is a bit more common but that is a windows flaw more often than not and not the hardware. While cheap, these NAT routers and Router/AP combo's should be relatively stable and dependable. THe majority are but with the price so low Q&A can occasionally suffer. What you don't do is say they all have that problem and live with it.

CCNA, MCSE, A+, Cisco Certified Wireless Field Engineer

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DonnieDarko   06-11-2004 at 04:43:31 PM
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Here's alittle more detail. On the wired computer when I disconnect the icon shows up on the tray saying network cable disconnected. This is realy weird for me. I updated the firmware and i'm still getting it.

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kwebb   06-11-2004 at 07:33:24 PM
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If the router was wired only I'd think perhaps you had a LAN port going bad. Have you noticed that both the wired and wireless clients disconnect at the exact same time, or is it random?

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DonnieDarko   06-11-2004 at 08:58:01 PM
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It happens at the sametime, I've read serval forums with people having the same problem with the same router. So i figure it most be a firmware issue. I wonder if there is a way to fix it.

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DonnieDarko   06-11-2004 at 10:44:43 PM
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WOW, well I was told by dlink tech support to try to change the firmware back to an old version. As the firmware was updating I had a random reboot. Now I can't use the router at all. I've tried the reset button, and powering it of for alittle bit, but all i get is all the lights on. I guess now it doesn't have firmware because it was stopped during updating. So now I have to RMA it back too newegg and wait for a replacement. Does anyone know how long it takes to rma?

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blah   06-11-2004 at 10:58:30 PM
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lol, considering the source you better listen a little bit closer than you do. I give 100%, plus a couple more just to make sure, that DLink (and I've heard lots of others) does and WILL do it no matter what software/firmware/crapware you or any body else install. It is not a modem based, it is not an OS based, it is not bad plug/connection based, it is just the way it is: Router! restarts for its own reasons. Sucks but true, and I've just learned to ignore it, and that's what I recommend to others to avoid nerve breakdownz and frastrationzez.

..this is very useful and helpful place for information...

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blah   06-11-2004 at 11:00:13 PM
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3-4 days for them to get it, 2-3 days to process, 2-3 days for you to get it, plus a couple for some weird reason ;)

..this is very useful and helpful place for information...

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kwebb   06-11-2004 at 11:39:13 PM
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I have never had to RMA anything through Newegg. Their shipping has always been excellent. I'd be suprised if it took that long, not just because blah is the one saying it, though that's certainly reason enough. Firmware flashes that fail are unfortunate. Sucks, sorry your having to be without for awhile but I wouldn't sweat the hardware too much. It is not a routine problem with SOHO NAT routers. I would bet you'll be fine with the replacement. If not you might ask if you can swap it for another Mfg. There are lemons with anything and perhaps that model is one.

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blah   06-12-2004 at 03:16:17 AM
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What kind of routers are those SOHO ones? .b, .g, .a? I need .g all the way up to 112kbs if possible, do they come with laptop nic as well, or any card will work with them? Where do you find them?

..this is very useful and helpful place for information...

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DonnieDarko   06-12-2004 at 04:44:47 AM
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Yeah, thanks for all your help. I'm gonna borrow my friends old wireless-b router till I get the new one. But, I'm not so sure on how it will preform. The reason I got wireless-g over b was because I needed the power to go through 3-4 walls. Even when the router was working I was only getting between 40-60% of the 108mbps bandwidth. So I'm not quite sure what too expect from a 11mbps wireless router. I guest I will just have to deal with it for alittle bit.

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kwebb   06-12-2004 at 03:23:02 PM
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I think your probably aware and were talking about bandwidth rather than actual power but the .11g AP's are no more powerful, in general, than .11b APs. The do offer much higher throughput of course.

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DonnieDarko   06-12-2004 at 03:47:32 PM
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Yeah, I know. But there is a big difference between 40-60% of 108 and 40-60% of 11.

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DonnieDarko   06-12-2004 at 05:46:46 PM
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Up, n/m that, the router i'm getting from my friend is a di-614+. So I think it's connection speed is 22mbps. Does anyone know if this is a good model?

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kwebb   06-12-2004 at 06:20:45 PM
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You'll only associate at the 22 Mbps association signalling rate if your clients support it. Basically if they have Texas Instrument chipsets using PBCC modulation. Oh, and just for reference, you weren't getting 60% bandwidth when associated at 108 Mbps. That's a signalling rate and the overhead cuts 50% or more right off the top. Best I've seen in my labs or reviews for that model AP and client is about 45 Mbps real world. Still smoking for wireless. Again as a clarification, signal strength does not equal throughput, so 60% signal strenght doesn't mean 60% of whatever signalling rate your connected at, ie.. 54 Mbps, 108, 11 etc..

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DonnieDarko   06-12-2004 at 06:36:27 PM
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well, update I'm using my friends di-614+ and it works great. So far no diconnections or spikes. the only thing i dislike is only connecting at 11mbps, but I can deal with it. For the internet it will be fine because I only have 3mb cable, but for transferring files in the network it's gonna be a bitch. Oh well.

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