Assuming you are using windows: does windows explorer see the drive? If so, are you installing the software as an administrator?
If windows explorer does not show the drive model number with a drive letter, check to make sure have you attached the IDE cable properly - pin 1 on the IDE cable to pin 1 on the drive. Is that drive the only drive on that IDE cable? If not, you may have to move the jumper on the back of the drive to "Master" or "Slave." The Master drive is the drive that attaches to the end of the IDE cable opposite the end that you plug into the motherboard; the Slave is the drive that attaches to the middle plug on the IDE cable.