Dell computer wont shut down

hi, my dell computer wont accept the order to shut down,,only accept a sllep order..dont know what to do
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  1. ameen_ayham said:
    hi, my dell computer wont accept the order to shut down,,only accept a sllep order..dont know what to do

    You should check in event viewer to see if errors reported at time when you issue the shutdown. A Windows system restore to date before this error occuring may solve your problem.
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