Dell computer wont shut down

[ameen_ayham]

hi, my dell computer wont accept the order to shut down,,only accept a sllep order..dont know what to do

 

[ksiemb]

hi, my dell computer wont accept the order to shut down,,only accept a sllep order..dont know what to do

You should check in event viewer to see if errors reported at time when you issue the shutdown. A Windows system restore to date before this error occuring may solve your problem.